We stayed at this hotel for 3 nights and 4 days on a family trip. Our assistant was Esra, who was very kind and took good care of us. We were very impressed by her good service. The food at Rixos was delicious, the staff was friendly, and the kids had fun at the kids club. I would recommend this hotel to my friends. At Godiva Cafe, the serving staff was not very visible, so it was difficult to order and I did not feel friendly. I hope it could be improved a little.