The staff at the hotel were very friendly. The front desk staff were very helpful for food and shopping ideas. The staff for breakfast were very helpful. The hotel was clean and typical of a family run hotel. It is not a chain hotel and we really enjoyed the stay.

Excellent location and great staff. The rooms were larger than we were expecting, which was quite nice. We only stayed one night prior to a cruise, could easily spend a couple days and this place was perfect.

From the wonderful staff to the incredible breakfast and flawless cappuccino, everything at this cozy Italian hotel was perfect.

Would stay here again! From arriving at front desk to checkout, all was excellent, especially the employees who helped in all ways. The breakfast was great with lots of variety, fresh fruit and protein items. The head waiter is professional and brought coffee after you choose your table. There was a heat wave during our stay and the employees did everything to keep guests comfortable.

This was a great stay! Staff very friendly and breakfast were fabulous. Location is 5-minute walk to historic downtown. We would most definitely stay here again!

Staff was excellent. Extremely helpful.

Unfortunately, there is a lot wrong with this property. First of all the beds and pillows are extremely hard. There were two moths in my shower, which does not speak to a good level of cleanliness. There were roadworks outside my window for the entire time and they started at around 8 AM. They got into full swing at around 9 AM. The property internally is OK. I could not get Wi-Fi in my room though and whatever hotel says, there are not snacks available 24 hours a day.

Wonderful central property with helpful front desk staff and great breakfast and well maintained older proprty

Hôtel très bien situé avec un excellent déjeuner et un personnel accueillant.

Very clean hotel; breakfast was excellent; staff is very helpful and knowledgeable

This is a historical building with a beautiful courtyard where you have breakfast. The breakfast offered many options from cold cuts eggs cheeses fruit and sweets. It is a 7 minute walk with luggage from train station and walking distance to city centre. The history behind this establishment is very interesting and learnt it from the manager Francesco which was so polite and helpful. Room is large enough for 2 and clean.

Convenient location especially to the train station. Lovely hotel with breakfast included. Several candy dishes throughout-a nice bonus!!

This was such a perfect hotel! Great location! Easy to walk to restaurants and shops. Beautifully maintained property with such unique charm and ambience. The hotel staff was exceptional, easy check in and rooms were very clean. Air conditioning works great!! Breakfast had many selections for all to enjoy! We would highly recommend Hotel Palazzo Galletti Abbiosi 💕

Edificio antiguo. El baño era casi tan pequeño como el de un avión

The staff was great and so was the location. But the floor in my room was as stained with I’m not even sure what and the a/c machine was full of water and did not look healthy forgot to bring it up to management.

Staff we friendly and helpful!

It was a great experience!

Great location near the train station. Close to wonderful restaurants and grocery stores.

The location is wonderful. The staff very helpful. I recommend this hotel.

We were so glad we decided to stay one night in Ravenna after disembarking our cruise - while everyone else headed off to Venice. This hotel is walking distance to the train station and walking distance to the UNESCO World Heritage monuments which were awesome to see in this ancient city of mosaics. The hotel was very nice. The hotel staff were so friendly and helpful. The breakfast buffet was amazing. Would definitely stay here again.