Too many stairs at the entrances and too much chlorine in the pool; couldn’t breathe in the pool room.

Very clean, modernized hotel with a great location and helpful staff. We had a minor issue with fridge in our suite but staff was quick acting and helpful making arrangements to fix. Issue was not from neglect but rather defect in brand new fridge. Hotel had nice pool and hot tub and had main drag of Harrison just steps out front doo.

Have daily

The bath tub was blocked and from four of Us only one person took shower and they don't have anyone who can help with it

The property is very well located directly across from the main Harrison Beach with plenty of restaurants within close walking range. Paid parking is available at the rear of the Hotel and we never had any problems finding a parking spot. The Hotel itself considering the premium price is just okay, rooms are a decent size and appeared to be clean. What really irritated me was the noise particularly at night. We could hear every step the people were taking in the rooms above us and it was quite loud. We also had to listen to a dog barking in the room across from us for well over a hour the second night. Apparently the dog owners left the dog in the room alone and went out for a nice long dinner while all quests in the adjacent rooms listened to the barking. When I phoned the front desk to complain they said not much they could do until the owners came back. Sorry but not what I paid for. Wouldn't stay at the facility again.

Fantastic lake view, friendly and helpful staff.

Exterior and lobby is a bit rundown but the rooms are spectacular! Very walkable and right across the water

It was a wonderful relaxing stay

Loved this place. Probably the most expensive on the Harrison strip but I’d come back again next time. Pros: Huge spacious room, newly renovated and modern. Love that there’s microwave, fridge, toaster, kettle, coffeemaker, plates, knifes, utensils! Not only does it have a desk but also a round table with chairs to eat and relax - don’t have to just sit on the bed. Nice patio with patio furniture. Kids loved the hot tub and pool. Walking distance to tons of great food, water park, hiking, we didn’t need to drive the 3 days during our stay. Staff also nice and responsive. Cons: The soundproofing was poor in the pool, echos loudly even when you talk normally… but the kids didn’t mind. Hotel is eco friendly so doesn’t clean rooms daily unless you request. Our friends in top (4th) floor said the windows are triangular and curtains are normal so there’s a gap of light every morning. They also said there’s a lot of birds on their roof quite loud every morning so stay away from top floor if that matters to you.

I love this hotel, I have stayed here many times over the years and since they renovated it's even nicer. It has everything you need two comfortable queen beds a table with two comfy chairs and a functional little kitchenette, it also has a fireplace and a desk. I usually get the lake view deluxe room, totaly worth it as it has a nice size balcony overlooking the lake with 4 comfy chairs and a table, love sitting there in the morning having my coffee. The hotel is located on the same street as all the restaurants and shopping, If you like german schnitzel its a few steps from the lobby. I love going there for a short get away.

The hotel was beautiful. Staff were very helpful.

Nice location and very comfortable and well equipped suite. I’ll definitely come back.

Clean room

Front desk staff could be a bit more welcoming and friendly

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Great location to all the restaurants

Our stay was perfect from beginning to end. The room was more then we expected. You could tell that a lot of care was put into selecting the right furnishings and decor. The complimentary shampoo, conditioner, and shower gel was such a lovely scent. We would definitely stay here again.

This is a beautiful Newley renovated hotel that offers and indoor swimming pool. The hotel staff are friendly and helpful. Unfortunately I found the room not adequately cleaned upon my arrival. The shower also leaked and the drain filled up quickly so I was unable to take long showers without being worried about flooding the bathroom. The 4th floor rooms are much nicer than the 3rd floor rooms.

It was a fantastic stay. Everything was great.

Wonderful rooms and well laid out