Very small pools, mainly for kids. But there was a rooftop pool that was small but nice. No where to get coffee before restaurants opened. Walked to OXXO & waited until 7am for it to open & got coffee. Rooms were nice & big.

My room was simple but for my taste fabulous. Everyone is friendly. The main drawback was the skimpiness with supplies. No water is provided and only one cup of coffee to be made in the room without extra charges. Such small things that cost ao little add a lot to the experience and it is a bit miserly not to go that extra step. The breakfast is also quite limited beyond unhealthy options. Otherwise it's a gorgeous hotel.

Good

The rooms were great the ocean and pools are great. The food was mostly mexican fare so if you are a picky eater you will tire of the food pretty quick.

Adequate for the price. It was on the beach. Food was good. Staff was not as friendly as some of our other stays. We did the all inclusive and the drinks seemed watered down. But overall good for the price. We’d go there again. We liked the rooftop pool. Felt safe. Beds were small but comfortable. We had problems with the door key working.

Staff, clean room, excellent front desk customer service during a difficult/dangerous time in the area. Bartenders were fantastic.

Our stay was wonderful! Beautiful location!! The staff (housekeeping, front desk, bartenders, waitstaff, EVERYONE) were amazing and always very helpful. Very pleasant experience and will definitely recommend and stay here again.

Staff was amazing!

Great stay, but the beds are a little bigger than a twin we booked for 4 people and we were tight. Other tha. That great staff !

The bathroom was bad it had mold on the walls on the sink the refrigerator was broken this place needs a TLC. The mirrors where dirty

So duty, same buffet every day

Very clean room. Lots of space.

Merci

Mostly a Beach bar hut was blocking most of the view

I came here back in 2023 staffing was very nice everything went well. Went again last week and i was disappointed the guy who exchanges the pool towels was very rude, he kept having attitude and responding like if i was stupid. Never was i rude to him in Spanish. I’m not sure if he was bothered because i was talking to my family in English Also sucks that you have to always carry the reusable cup that they give you everywhere if you want to drink. If you have breakfast, lunch or dinner you must bring the cup with you if not they won’t serve you something to drink.

Room was too hot…took a long time(1 day) to cool down. Refrigerator did not cool.

Realy nice beach, however the hotel swimminpoos is dirty, broken. Very old place. Very poor meals

Good for what I paid

They had amazing staff but once we arrived to the room the door handle broke off. Also the showers had hair from the previous people that stayed in the room. The hallways that lead to our room were very humid and the whole inside building was just hot in general. I wouldn’t recommend.

The roos were nice but there was a musty smell.