Best Western Plus Richmond Airport Hotel

Explore Best Western Plus Richmond Airport Hotel
7.6
Pleasant
From 1,112 reviews
Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

8.0

Traveler Reviews Best Western Plus Richmond Airport Hotel

Number of reviews per page
20
40
Top reviews
Alain
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Available washer and dryer. Breakfast could be better
Charles
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Between Expedia and this Property I was charged for a room I did not stay in, and due to incompetence on both Expedia and the Property’s management a refund has not been issued.
Sarah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Saw a very large cockroach in the lobby. Room smelled like someone had vaped and/or smoked marijuana in the room. Bathroom floor was dirty.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was fast and informative. Quite for being next to the airport like I couldn't even tell. Very close to many things straight sandwiched by waffle houses . Breakfast was tasty and had lots of variety. Would be nice if the pool was open later. Has most everything you'd need for a nights stay. Loved that the room had multiple separate bathrooms and sleep area trashcans.
Read More
Kellynn
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very helpful and friendly staff but this hotel is in very poor, rundown condition. Conveniently located to the airport but you get what you pay for. Very much in need of some upkeep.
Keon
icon-Business Family
Business Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Smelled like urine and the staff was rude not housekeeping but the other people.
wade
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

not a great area
Aubrey
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cheap was good. Both front doors open ALL the time. Lady at front desk rude. Check in was 3 and my room was not ready at 6:30
Audrey
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel staff exceptional. However hotel carpets and furniture looks worn and needs replacement. Bathroom had strong smell of mold and mildew. Bed and sheets were clean. Have stayed at other Best Western hotels and they were very good. This one not satisfied.
Donald
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room had alot of mold and mildew and the TV had no signal so watching TV was out of the question ,trying to upload pictures but wae unable I have alot of pictures and made a motion picture
jimmie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Price
Felice
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This place has ice cold air conditioning and one of the best free breakfast’s I have ever experienced.
Zahira
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

nice stay
Zahira
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very quiet and clean
Timothy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable. Nice staff. Accommodated early check-in
Alyssa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff are very sweet
Christopher
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All in all it was a good stay if you're looking for a cheap clean room that's the place
Lisa
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When we arrived after 8pm we were told there was only a one bedroom with a double bed. The tv did not work and maintenance could not fix it. There was clutter in the hallways, holes in the ceilings water spots mold. The doors stayed open all night long there were no safety precautions. The only good thing was breakfast. The area was clean and the attendant was extremely attentive. Unfortunately, I will never book here again. The owners should be ashamed.
Read More
Trevin
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Helpful staff but breakfast had flies and property wasn’t clean.
Ryan
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No one should stay here. Mold on the walls, smells terrible, and it’s a dirty facility.
Number of reviews per page
20
40