Overall Ratings & Reviews Hilton Cairo Heliopolis

Would like to express thanks to how promptly staff responded and most especially to Michael of the front office for being outstanding in his work. I will definitely stay again whenever i come to Cairo.

As always the staff is very efficient and address any issue in a timely manner. Secondly, the place is kept always clean and neat. I see the management here is on top of the issues. This is my second time here at this site and that speaks for itself.

Staff was fantastic. Location was perfect. Loved the peacocks and pools. Did not like the live entertainment at center lounge, not good and very loud. Really did appreciate the complimentary later checkout based on flight time.

Staff very welcoming and attentive throughout the stay

I booked king bedroom , they give me full bed Very rude stuff

The staff are amazing

Heavy smell of new paint, a lot wedding and party with a laud music until late night right outside Unauthorized room charges and wrong receipts

The room bad smell

Staff were very nice and helpful. My stay was good and I will recommend this property to anyone that will be visiting.

Nice place and friendly stuff

Super

It felt very corporate and they had a wedding party on the hotel grounds that went on till the wee hours. The noise was pretty disruptive to our sleep but they were able to give us another room on the other side of the hotel.

Actual condition of the property (including room ) are different than the pictures appear in the Expedia. It’s little cheating.

Discriminated by the staff. Price gouging on the food, drinks, and room. Not given the right information on things. The food is subpar. The currency exchange rate is wrong. The African dollar is wrong. My privacy is being invaded. Hilton Concierge doesn't know where anything is.

The property was safe and centrally located

I'm being discriminated by the staff. The women have female suits on. The men are serving me. The food is subpar. Some of the staff don't speak basic english. Price gouging on everything. The currency exchange rate is off. I oppose homosexuality.

Excellent facility and friendly staff

It was good trip and the staff were friendly.

Great in general

Great place to spend vacation