8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Swans Hotel

Number of reviews per page
20
40
Top reviews
Sara
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect locations!!! Great room, just like having your own little apartment, view of ocean and mountains!
Nalynd
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location. No a/c and extremely old everything. Windows in loft do not open. If you plan on sleeping before midnight go somewhere else.
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, quiet and easy to access. A nice change from sterile corporate hotels. Lots of space in the room and a full kitchen that even had ice cubes in the freezer! We’ll be back.
Zamaan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay with amazing staff!
Kathleen
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in an historic building and has very cool architecture. It’s in a great part of town, right in Chinatown, half a block from Fan Tan Alley. The accommodations were fine, but nothing special. Parking is over a block away, not very convenient.
David
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious suite.
Jeremy
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front office staff were very friendly and helpful. The location was excellent for walking to many attractions and restaurants. There is no parking so keep in mind that you will need to find parking at a pay for parking lot a block or so away from the hotel.
Andrzej
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing value for the money in a historic building in a great location. Rooms are very large too.
Tod
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stay here ! All facets were good to grate… Was it old? Yes, does it have charm? Yes is it near a bunch of cool stuff yes I loved it!!
Zheng
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall, we very much enjoyed our trip to Victoria. The hotel location is ideal and a short walk to most of the places and attractions. We were able to walk to a different coffee shop every morning, and loved all the restaurants that are close by including the shops on Fan Tan Alley. I think it really depends on which unit is booked as some of the units we saw while we’re walking by looked impressive with high ceilings and beams. The unit that we stayed in is a bit stuffier, and when the windows are open, we could hear a lot of the street noise as well as people smoking downstairs. When we first arrived, there was used tissue paper on the carpet. However, it was extremely affordable and the staff were great. An update would make this property amazing.
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Kathryn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room 309 has a wonderful street and harbour view from the Juliette balcony. Very comfortable loft room with a quirky old fashioned style. The staff were really nice and very helpful. The location is perfect, right in the old town/chinatown area.
Nathan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and friendly staff. Close to Chinatown and Old Town with great restaurants nearby. We will be back!
Aldo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

J
Martijn
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Prima
Eric
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice hotel located in a great spot. Able to walk to everything we wanted to see. Staff very helpful. A little bit of a strange in halls and room, however we were able to open the windows. The balcony was cool to stand outside to people watch. I don’t know when I’ll be back to Victoria, but I certainly would stay there again.
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Sergei
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great friendly and very professional and helpful staff, clean two stores room, perfect for family, full kitchen. Nice popular bar downstairs. The location is few minutes walk from the harbor, very convenient. If you need public transportation - recommended to avoid driving in traffic - it is right at the corner.
Kiley
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location! Lots of space. Very hot and humid inside the condo. There were old and dusty fans in the unit that helped cool us down a wee bit. One of the windows on the main floor was out of order - it would have helped to be able to open it. The window above the main bed has no screen and was covered in bird poop so we were not wanting to open it as it is right over the bed.
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Kira
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, close to restaurants and shopping.
Andrea
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a lovely old building with so much character. We enjoyed our stay.
Kailea
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Very helpful staff (wish there was an opportunity to have early check in) but overall our stay was 10/10 - the bar downstairs was super fun, great for people watching and they have a great happy hour. Definitely would recommend staying here
Number of reviews per page
20
40