Beautiful Property, but the Executive Room Was a Disappointment
I recently stayed here for the weekend for my partner’s birthday. The property itself sits on a beautiful piece of land, and the building is genuinely impressive. The staff were also very pleasant, friendly and welcoming, which I appreciated.
Unfortunately, the room and overall experience did not live up to expectations, particularly considering the price I paid for the Executive Room.
We are in the middle of summer, and the weather was very warm, yet there was no air conditioning in the room. There was a small fan, but this was certainly not a substitute for proper air conditioning. For the price of an Executive Room, I would expect basic comfort, especially during hot weather.
I would also strongly advise guests to look carefully at what they are actually booking. In my opinion, the room I was given did not feel like an Executive Room. It felt more like an ensuite room or suite. If you wanted to watch television, you could not do so from the bedroom; you had to go into a separate room at the front. This was particularly disappointing because I had specifically booked what I understood to be an Executive Room.
The condition of the room also left a lot to be desired. The main entrance door to the room was in very poor condition, with visible watermarks and signs that it had not been properly maintained. The double-glazed window also had condensation trapped inside the glazing, making it appear wet. The sofa did n