7.8
Pleasant
From 275 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

9.2

Service and Facilites

8.2

Traveler Reviews Hotel Eden

Number of reviews per page
20
40
Top reviews
Aaron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had an amazing stay, staff is very helpful, great coffee and location is spot on!
Gabriela
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel! Close to the beach (10 minutes walk), close to the central part of Sorrento (2 minutes walk ) and close to the train station (6 minutes walk). The hotel is clean, safe and it has a good breakfast, the receptionists are nice and helpful. Totally recommend it.
nicole
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very nice stay, great service and staff. Excellent location
Gail
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The location for this super clean hotel is perfect. Everywhere you wish to visit is easy to access. The air conditioning is awesome and the bed is very comfortable. The gardens and pool area is also beautiful. We feel though it's only right to offer the negatives too, so others can make an informed decision. Our room was very small and pokey and the view wasn't at all good. The breakfast in our opinion was extremely poor quality. I don't know where they get the milk from but it was like coloured water, with no taste at all. This meant no cereal for us. The bread and rolls always felt dry and stale. The boiled eggs and the scrambled were always cold as was the bacon. However if you choose to eat cake for breakfast then you could eat till your tummy was full as there was always a big selection. Most days I left hungry as the selection was so poor for a decent breakfast. For the price of the room we didn't feel it offered good value, however we appreciate that staying in Sorrento isn't cheap. Be careful when ordering a medium beer as it's massive and costs €10. Not everyone expects such a large pint of beer when ordering. By the time you've drank half it's already getting warm. The hotel has a super lazy but friendly cat. He is gorgeous. Might not suit people with allergies, but I guess easy enough to avoid. All things considered though, we would stay again but try to book a better room.
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Miles
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff were so kind and helped with airport transfer and recommendations. The location is FANTASTIC! The main road and ferry port were so close. We stayed for 3 nights, with a plan to be out most of the time. We therefore did not have meals or swim at the hotel. I would stay this a great 3 star hotel and great for a short stay.
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ELVEDINA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Loved the area and city, walkable, would recommend and come back
Erlend
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great place to stay, close to the centre of Sorrento. A bit of a walk to the nearest beach but a nice pool on-site.
Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staff were absolutely fantastic - each member was friendly, helpful, and made our stay a wonferful experience!
Cairn
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

It was a short stay but very nice, staff was polite, room was clean and well kept.
HILDA
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The staff was super friendly, very helpful. The location is perfect, walkable to main shopping and food. Will stay here again!!!!!
Susan
icon-Leisure
Leisure
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Enjoyable stay , staff was excellent and helpful
Mennlee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great hotel with working Air Conditioning, a pool and walkable to shopping and restaurants!
SABAN
2.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

i booked double bed and they gave me single bed , room was so hot there’s no fridge for your drinks , room literally had small window kinda like jail
Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent staff, convenient check in. Clean rooms, working AC. Nice breakfast selections. Small shower. Nice swimming pool but closes at 6pm.
Tammy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The staff were very kind, the property is right off the main strip, the rooms were clean, and the pool had sun & shade.
Walter
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great location
Paul
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

We had a lovely stay at Hotel Eden. If your expecting it to be ultra modern and the food to be amazing then this isnt the place to go, but if you are wanting a reasonably priced hotel with friendly staff and a central location its perfect. The location is fantastic and a couple of minutes walk from the central square. The pool area looked lovely although we didnt get chance to use it. Breakfast could be better the selection was pretty basic. The hotel is very clean and the staff were lovely. The outdoor terrace was lovely with lemon trees
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Helen Catrece
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Front desk so helpful. Beautiful lemon grove, nice for a relaxing cup of coffee and pastry.
Robert
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Stay was great. Very close to the city center and train station. Staff was very helpful and polite.
Ava
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Extremely dissappointing stay. Only positive was it's location (close to Piazza Tasso and Train station). Weren't informed that adjacent hotel was being renovated/parts demolished so constant noise throughout the day. Cleanliness needs attention. Hotel has stale odour. Never once saw anyone using a mop to clean! Worst coffee I've ever had in Sorrento (stayed in numerous hotels over 40 years). Restaurant and bar are dated. Clear plastic table covers used over tablecloths!.Had to eat outside due to staleattention
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Number of reviews per page
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