I booked a room advertised as having a capacity for 3 adults, which includes 2 beds and 1 sofa bed. As there were 3 of us traveling, this room type seemed ideal. However, at check-in I was informed that I would need to pay an additional charge for the other 2 guests. The staff were unable to offer any flexibility on this. My understanding when booking was that the rate was per room, not per person, especially since the room capacity was listed as 3 and there was no option during booking to add guest names or numbers — only my details and payment were required. I was disappointed by this experience as it did not align with the room description. I would suggest making the pricing structure and guest policy clearer at the time of booking to avoid confusion for future guests.

Wonderful place! Unique.

We had a very enjoyable stay, the staff are friendly and efficient. The place is in lovely, tranquil spot looking over the lake and has a beautiful pool too. The food is also very good and generous, they have a great selection of wines. Would recommend 😀

All excellent but coffee pods in room each day would have been better for the star hotel it is.

Wedding party in so lunch was very noise with band playing

Beautiful hotel comfortable, food was excellent staff were amazing, location was beautiful

I just don’t know why the reception staff aren’t that friendly. A smile costs nothing... On a positive note the rooms that have been refurbished are lovely. Will be great when they are all completed.

We have been to this hotel 4 times before and is just as good this time. My only criticism is that every where is so dark the lighten is bad .

The room, hotel and surrounds was fabulous. Food was good but needs a bit more variety. Staff friendly and helpful.

A beautiful hotel in a stunning location. The service from staff has been exemplary, with particular regard for David (in the restaurant) and Sequoia (uncertain spelling, on reception). They, and others have been great advisers to first-time visitors. Other staff were excellent in minor interactions. Our only complaint would be about the delay with check-in procedures, but that was soon dismissed by us. We will be back... E​ven fellow clients are worthy of mention, particularly Dermot and Patricia from Leinster, Ireland

Stayed here 20 years ago but the hotel is so much better now. Fantastic pool and sunbathing area with quality beds, shades and views. Food was also excellent and can highly recommend a Junior Suite with a fantastic bed, bathroom, lounge and balcony. The location is out of town, but centred nicely for the main tourist attractions and only 20 mins from the lovely beach front at Torre Del Mar. Not sure what more I can say but if you are looking for a relaxing quality hotel in a beautiful quiet setting, I can’t see you finding one better in Andalusia.

Had an amazing stay here for 2 nights with adult children . We all loved the food with good variety and quality . Pool area very relaxed with plenty of subbed.

Terrible. No place to park. You have to hall your bags for a long time. Not set up for hotels. Don’t recommend it.

The hotel is in a stunning location and provided an excellent base to explore the area around Vinuela. The reception staff were friendly and helpful, providing us with details of a local company who run mountain bike rides round the lake. The hotel itself was nice. The room was nicely decorated and comfortable but with limited sound insulation between the rooms, it wasn’t a quiet and relaxing space. Ear plugs were a must for getting to sleep before 1am. Breakfast was nice, with lots of choice. We ate at the hotel a couple of evenings too. The food was nice and reasonably priced but the restaurant and service was a bit chaotic. We found the food and atmosphere at a local restaurant near the hotel to be better.

Superb staff, location and food. The staff team couldn’t do enough for us. Brilliant views and dining options. This is a small hotel that gives a lot considering it size. The pool is fabulous and although I heated was perfect for a few laps. Thank you to all the staff for making our stay superb.

It was so good to be back! We received our usual warm welcome from all the staff and, as usual, we feel we are part of the family. Everything was pristine, service first class and we were extremely comfortable. Special mention to Sylvia who has breakfast running like clockwork and Adil, who has become our newest addition to the family - we think he is fantastic! Looking forward to seeing everyone next year.

Beautiful hotel in a quiet setting. Staff and service were excellent. Dinner was excellent too!

Everything was perfect ! It was our second stay at B bou Hôtel and we will surely repeat the experienc ein a very near futur !

Friendly staff in fantastic location

Lovely property. The food is very good and the staff were friendly and attentive.