Overall Ratings & Reviews Best Bella Pattaya

When I got there, the cleaning might not have been finished. The room smelled so bad I couldn't sleep. The chair wasn't clean. The towels weren't clean.

Booked 2 rooms, 1 room was fine, but the other room had a broken air conditioner and was hot. We waited to change rooms from 4:00 PM to 6:30 PM but they couldn't find a room. We changed to 5 rooms, but 4 of the air conditioners were broken and hot. The other room had a musty smell of cigarette smoke. They couldn't find a room. We requested to cancel the bookings for both rooms, but Traveloka wouldn't agree. There were no rooms to stay in, but they wouldn't refund the money. What is this? We came to relax, but had to risk the hotel's and Traveloka's lack of standards.

มีกลิ่นบุหรี่ ห้องพักค่อนข้างเก่า พนักงานดี ทำเลดี

quite comfortable and rewarding

During this period there was a loud construction! Good service staff, lovely, delicious food.

I do not care about the price.

Room is spacious, overall good.

Suitable for the price. Good service staff.

The second time, it was still good service.

Should improve the furniture in the room.

Elevator is wet from guests at the pool. I want to do immediately.

Easy access to the beach. But not far away.

We stayed 1 night with 2 rooms, when we check out, the hotel side said that we used their things. We didn't use but they said we need use to pay the fee! Bad.