Brook Hall Hotel

Explore Brook Hall Hotel
8.2
Very Good
From 269 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.2

Service and Facilites

8.6

Traveler Reviews Brook Hall Hotel

Number of reviews per page
20
40
Top reviews
John
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel, so nice for a hotel to be different from the large chains who provide the same thing everytime. The staff were all very approachable and friendly, ghe food excellent and the room was spacious and clean. I will certainly return when im in the area.
Jason
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stayed here while racing at hooton park circuit. Great food at hotel. Friendly staff. Nice big rooms
William
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely stay, hotel in beautiful grounds and location
Verified traveler
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fabulous! Pure peace and relaxation (Sunday & Monday). Lots of good quality attention to detail to make it easy to relax and feel pampered -for example bath cushion and reading board plus candle, mini nail kit, and tooth cleaning set. Things to keep you busy - ie games sets and books. The furniture is good old style/ antique ie real wood and lots of paintings in gold frames ( so more National trust style rather than premier inn). Our bed had a good quality mattress and was comfortable. The staff were very friendly and nothing was too much trouble. Gary (carried my suitcase, gave us a demo of the room air con, made sure we could find different rooms ok, and that we were all set for breakfast and evening meal. The food & service was excellent (restaurant closed Sunday night/ open Monday). The gardens with meandering paths down to the little pool and bridge over the river lit up at night was so pretty. We were lucky to have sunny day and the gardens pretty much to ourselves to read in during the day. There is a lovely circular walk from the hotel down to Hooten alongside the railway.
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Atepheh
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

There was a wedding at the hotel with a very loud disco until past 12am and interestingly the staff were not keen to help and offered us to leave at 11:30pm if we’re not happy to stay. Also the website says £20 charge for pet while they charged us £35 as they said they don’t have the available rooms used for pets.
Andrew
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

For the price paid i was happy with my stay. Sure the room is a bit dated and there are some minor paint issues, but i couldnt fault the friendly service and cleanliness. Plenty of parking (even during a busy wedding party) was a bonus too. Having a water filter jug in the room is a great idea, really saves on plastic bottles, and the toiletry pack was a nice little touch. It was peaceful and very quiet so no issues falling asleep.
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kerry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

One of the best hotels we stayed in was perfect
Huw
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A nice hotel, the staff were friendly and helpful. Especially the French chef who was lovely. The food was very nice and the reception staff were very helpful and welcoming. Entirely constructive criticism, the hotel itself inside is in generally good condition but the exterior of the building and the car park could do with a lick of paint and bit of general tidy up just to bring it all into balance. I would certainly stay again.
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Lisa
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Stayed here a few times now, great hotel, rooms lovely and really comfy beds. All the staff are lovely and cant do enough for you. Big shout out to the lady on reception, great service 👏
N
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The hotel is nice enough. The receptionist and waiter were super efficient and friendly. The food was mediocre. When i booked a table for 7.30 the chef was a little perturbed as he had a party to cater for at the same time. The room was a good size but in need of redecorating or at least touching up. They have a water heater rather than a kettle in the room which makes for awful tea. The TV is a very upmarket all singing all dancing one that needs a technical degree to use. I watched tv on my phone in the end, it was easier. My room had a spa bath but when i tried to fill it nothing came out of the hot tap. It dawned on me in the morning that i could have filled the bath from the shower, but too late by then! The showrr however did have really good water pressure.
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Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property is located in a lovely area bar the camp of caravans located right next to it. They had music playing very loud long into the night. Property could definitely do with some new mattresses and the breakfast was not great at all and left a lot to be desired for the price.
Jayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I stayed here the night before I ran an ultra marathon so was after a peaceful nights sleep. The hotel didn’t disappoint, very comfy bed with quiet country surroundings and very clean facilities. Only negative is lack of shops nearby.
barry
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I arrived late to be told someone else had been given my room my mistake but they could not remove them nor did they have any spare rooms. This meant I had to drive an extra 16 miles to find a hotel that could accommodate me at a late time in the evening.
Carolyn
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Arrived and checked in and given a homemade cookie. Good menu in restaurant. Had a lovely bedroom and large bed. Excellent breakfast. Found all staff pleasant and friendly. Would stay again.
Vicki
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had a lovely stay here. It has no restaurants or anything near it but its very quiet and peaceful. The interior is beautiful and the staff were very friendly. Especially the lady in the bar and the chef.
James
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

All in all amazing experience, food was delicious the chef couldnt do more for me (i have coeliac disease & dairy intolerance), everything was made fresh. All staff were nice, friendly and couldnt do anymore for us, lovely people. The bed for me was ok but partner slept like a baby, the rooms were beautiful if you like that kind of decoration. Could do with a little tlc over the hotel but where doesnt. Will honestly be coming back again !! Made our little break away magical ✨️
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wendy
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The hotel entrance was lovely and fesrive althougb my husband said that it smelt a bit fusty. The ladieat the reception desk assigned us our room and gave us a shortbread biscuit which was a nice touch. I had high hopes for the room but we were really dissapointed, although clean, there was damp in the bathroom broken and chipped tiles and just general signs of neglect. The room itself was ok but nothing special, there was a storage heater in one corner of the room but other than that not much sign of any heating, not that we could control anyway. Overall really dissapointing and we definitely wouldnt return
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Susan
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Had lovely time visited 4 times we love room and food Staff very friendly and make you feel specil
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent service
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lovely hotel situated close to a nearby wedding venue that we were attending. We were given a suite which was absolutely spot on, clean, spacious and conveniently right at the top of the staircase meaning no wandering around looking for our room. Staff friendly and helpful, I’d absolutely stay here again.
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