Laundry services was listed as available. However, it is not. Staying almost three weeks, laundry service was one of the criteria for the selection of the hotel. Ok breakfast, OK room.

A great value for what you pay. The property may be in need of minor upkeep, but overall, a great value.

Clean room. Able to easily adjust temperature of room. Evening meal excellent although not much choice. Plentiful.

Great affordable spot to layover between the two major parts of our vacation - walking the El Camino to Santiago de Compostela and cruising from Lisbon into the Mediterranean. Not the most up to date hotel but the staff were friendly and very helpful!

The hotel needs a major renovation. It was empty, creepy.

Staff were friendly, check in was easy, everywhere was spotless, room was clean and presentable, amenities provided, food was good . Pleasurable stay . Easy access to sightseeing but you would need transport.

The hotel need update and the rooms are dusty

Wonderful service. Great staff. Central location super close to Metro. Lovely rooftop pool and bar with great views. Comfy beds. Left AirPods in room when we flew home and the staff mailed them back to the US. Great hotel!!

The staff were all very friendly and attentive including the cleaners, the hotel was very nice and the facilities were great, the food was lovely.

the breakfast is very poor with little variety of products

Great hotel for our needs, free parking near front entrance, huge rooms, comfy beds & great half board meals offer.

reserved two rooms: 1 was nice, but window to very small courtyard gave a feeling of claustrophobic. Bath tub was dirty/dusty. 2nd room was even more claustrophobic than the 1st. beds in niche opposite and far from window that looked into small space of walls inside the hotel . Very bad layout... :( Staff was very nice and breakfast was good. However...not a 4* hotel :(

Very clean.

Far from Santiago de Compostela. Advertised as a 4 star but it may be a 3 star at best.

How does this hotel manage to have 4 stars? Next time I will try something else

The staff are exceptional. The bar staff were simply wonderful and the receptionists were so helpful, accommodating and friendly. The spa is amazing. I had a great time, thank you very much

Used this hotel as a base for exploring Santiago. We had a car so the few minutes drive into town was no problem with lots of free on site parking at the hotel. Parking in Santiago itself is tricky but we found an excellent place called Parking Municipal Belvis just a short ten minute walk to the historic centre. Hotel itself was big, clean and with spacious rooms. Just the job. We were on a touring holiday so if you're not in a car then probably not for you as not walking distance into Santiago and public transport is patchy.

It was very pleasured stay, maybe the best compleate spa, small but funccional. Will be back.

everything was as described. good price and spa

deberian hacer un mantenimiento del hotel un poco mas exhaustivo, se ven pasillos deteriorados por el moho, el suelo de la habitacion muy desgastado, demasiada uralita...