The staff were really amazing and we had brought our dog with us and they even gave her a treat when we checked in. Across the board great staff and greeted by any of them when came in contact. 2 bedroom suite is fantastic for family and we really enjoyed our stay.

All in all a satisfying stay. Room was nice and clean. Bed was comfortable. Could have used a garbage can in the main room. Water pressure in the shower could be stronger.

The reason I booked this hotel was because it had a pool. The pool was closed for maintenance the night of our stay. The front desk clerk was amazing! She really did her job well. The bed was not overly comfortable and the pillows were not comfortable at all. There was no bedside clock. The breakfast was great. The young man working in the breakfast lounge was great! Very helpful and friendly. Lots of parking.

The breakfast was hot and plentifull

Very welcoming staff. Some construction but quiet.

Coffee not good. Everything else was great.

The staff were amazing , especially Daniel, he went above and beyond to make sure our stay was just right!

Room was clean, staff were great.

Front desk staff super friendly. Breakfast staff were a pleasure.

Breakfast was decent. Parking was good

The breakfast was very good, fresh fruit and yogurt. Nedifes that the Snack time from 5:30 to 7,30pm was awesome! Im very pleased!

Honestly the nicest hotel I've been to in London, staff is very friendly and the room was immaculate. I'll definitely be back in the future

Breakfast was decent , my kids enjoyed the waffle maker.

Everyone was polite and areas were clean

Breakfast was terrible

First time staying here and all in all was a pleasant experience. Room spacious and clean. Good variety for breakfast. Staff very friendly. Pool could of been a bit warmer.

Convenient location and easy access. Great check in but checkout took a while as the clerk was busy on her phone not paying attention.

Good breakfast selection, clean room, friendly staff!

The pool was too cold and not clean enough lots of hair in it - other than that not one complaint wonderful stay and great staff

Very welcoming and clean!