Overall Ratings & Reviews Staybridge Suites CHESAPEAKE - VIRGINIA BEACH by IHG, an IHG Hotel

The pool was extremely horrible couldn’t really enjoy the pool because the levels of chlorine it was unsafe for the kids and adults. I and family did enjoy the grill area

Suites were not insulated from noise. 1 inch gap on bottom of door allowed Outside noise coming in and inside noise going out. Inside pool

I loved the rooms.. and the back patio area.. breakfast was cool as well.

My daughter lives in Chesapeake duebto my son-in-law being stationed in Norfolk. Every time we come out to visit we stay in this hotel and it never disappoints. Rooms always clean. Staff always friendly. Prices are good.

Room was very humid and smelled of mildew/mold. When we arrived we lowered the AC, but the temp went up 2 degrees before it started cooling hours later and never reached the temp it was set to. We informed the front desk when we noticed the raise in temp. We understood that since we checked in so late maintenance had already left for the day, but through our 3 night stay no one ever checked the AC and the room remained muggy and uncomfortable. The beds were nice, but the floor felt gross to walk on barefoot and tile was coming up in the kitchenette. The check in was fine despite the wait from them cancelling another guests stay due to their deposit payment not going through and from what I understand the hotel was very booked up. They never had enough towels for our room despite the reservation stating we had 5 ppl staying in the room. The first night we had 3 and then 2 the next day. All in all, I will not be coming back to this location. It was not a comfortable stay, but with most of the hotels booked up, it was the only option.

Like-staff Dislike-no phone to front desk Dislike-infrequent attention to room

Clean rooms, comfortable beds, and decent free breakfast. Would stay again 100%.

The staff was very friendly and the room was clean. Felt like a home away from home.

The property was very clean and well maintained.

We spent one night at this Staybridge location. The front desk staff was very friendly and welcoming. The room and the property was very clean. The only issue we had was the stopper in the tub would not stay up while taking a shower, and the air conditioner in the room was loud. Overall it was a great stay, and we would stay here again.

I like the staff very friendly and helpful. The pool was wonderful needed just a little bit of a skim or clean though. Loved the kitchen and dishwasher for easy clean up since we did cook some meals there, however stove stop is small. But still appreciated. Beds were a dream super cozy and comfortable. Overall we had a wonderful stay.

Great stay

Friendly receptionist. Close to highway. Spacious room. Breakfast included.

I booked and paid for 3 rooms for myself, sister, and parents. When my sister got there she had them refund her room to my card and paid with her own card. According to the hotel the refund was process 5/9 but when I call Wells Fargo to ask if they see it they do not. So basically this hotel made double on our room.

The service was amazing. Will definitely stay again

The hotel had wonderful staff. Very clean. Smelled great walking around. Breakfast was pretty decent. Would stay again

I've always loved this place! 😍

N

Very helpful staff

The stay started out great and then went terrible. While the first one of us was showering maintenance came banging on the door to tell us it was leaking into the room below us when he came back we asked him if we were allowed to shower or no because two more showers needed to be had, he said said yeah we could. While the next person was in the shower they came back banging on the door telling us we couldn’t shower while he was in the shower and we were literally just told we could use the shower. They then gave us another room key to use to shower, but not sleep in. The front desk sent maintenance to our room at 8:30pm unannounced to basically put a bandage which was just a whole bunch of caulk over a major situation since the water was also leaking into our kitchen. It was unacceptable and uncomfortable to have maintenance coming in and out of our room at 8:30 at night while trying to eat dinner and never be offered to move other then to just shower in another room down the hall