Nice hotel and room very well situated in Qubec City

Beautiful hotel, staff was pleasant, convenient location! We enjoyed the stay very much and would certainly book again.

Good

Hotel location was great - close to shopping and restaurants. Room was ok - very dark and poor lighting. Also as hotels.com gold members we did not expect to be placed in a second floor room that was directly behind the elevator wall. The sound going up and down the elevator shaft was annoying during the evening and mornings. Otherwise OK stay for 3 nites. Thx

Clean room, very convenient and great service

Overall the stay was nice, however the pool had a whirlpool that is not operational. It would have been 5* if the hottub would have been working in the pool. The hotel was in wonderful proximity to local shopping and was easy to access the other main highways. I would recommend staying here to friends and family.

À chaque fois, c'est le même problème - On doit mentionner à la réception qu'on a les privilèges VIP ($11). À l'enregistrement, la réception nous mentionne que c'était pas visible. Nous sommes revenus le lendemain et la préposée nous a mentionné que c'était bien inscrit au dossier??!! Très décevant de toujours devoir demander comme si on demandait une faveur.

Right across Galerie de la capitale

Friendly staff clean rooms.

Many restaurants around and the shopping mall is right across the hotel

Ok

The 2 room Cards didnt work (and when i was at recption another lady was there, same reason) so had to go back down with my bags and all i got was “thats weird”

Clean

Facilité d’accès

superior king suite was great, loved the wall sized blackout curtains

Not too friendly staff.

Wow

Clean and quiet

Everything was fine except for the noise that the air conditioner made it was unusable

Very nice room, lots of outlets and different types of lighting. Very comfortable bed and pillows. Only suggestion would be to add conditioner in the shower. This is standard in hotels.