Overall Ratings & Reviews Holiday Inn Express SHANGHAI ZHABEI, an IHG Hotel

We were happy to stay here: 1. High speed Wifi 2. The receptions can speak English very well. 3. Nice room. Cleaning service are polite. 4. The less is no heater when cold. But they gave us additional blanket at time. Overall 5 star for this Hotel.

My experience during my stay here was very pleasant, close to the bus station, close to the metro, unlimited breakfast, the service was also good, Recommended.

Room is wide and clean. It quiet far from MRT Line1. The majority of travelling will be taken by line 1. You can walk about 10 mins from this hotel.

The room is spacious, complete with equipment except the fridge. Travel to other cities via high-speed trains. Convenient. There are 3 subway lines

worth the price, I think it's really cheap with such facility.

All departments of the hotel very good customer care ... But the cleaning department has no responsibility .. Without service mind, so he made a bad reputation for the hotel he should have the same standard of customer service. Like other departments as well, it would be great *the details are as follows 1) 2 pairs of shoes are very wet and dirty in room, not changing to new pieces for customers 2) coffee & tea used to be available to customers every day ... But they don't have for customers always. 3) 2 cloths,dirty but the cleaning department not changing to new pieces for customers sometimes you have to think you are in the cleaning department. But the behavior of your staff .. She has behavior dirty with customer .. Is it right? I think that the cleaning department should train employees to be responsible for more duties. So, service mind should be have in your heart sir. But all the problems ... Have been resolved .. By receiving cooperation from .. Customer service department (check-in check-out counter) of the hotel is complete. Thanks for helping me however I agree that this hotel is very good. I fill really impressed. Because, everyone is friendly and ready to take care, edit of your problems. If there is a chance to travel in shanghai ... I will definitely come back to stay in this hotel. Stayed on 18-23 august 2019, room 806

Far from the metro. if you want to take a train outside the city nearby.

The rooms are quite large, the bed is also quite large. Enough for 2 adults and 2 children. Breakfast is pretty good even though every day the menu is the same, close to Shanggai Railway Station, along the way to the station there are many small restaurants, snacks, small supermarkets. Worth it. It's just that not many hotel employees can speak English.

Clean rooms, friendly staff, good service. Between the Metro and the hotel, there are many restaurants. The purple or yellow cable car will walk to the hotel closer than the red line. Bathrooms with clear glass channels may not be very convenient.

Good Location Hotel Next to the train station, good location beside with Shanghai Railway station

The hotel is not maintained and smells. The room might be big but it looks old and the bathroom design is careless. The towels are dirty and the cleaning is still dirty, the air conditioner doesn't work well too cold. Breakfast is decent for a 3 star hotel. Service of staff is good. Here you can take the MRT from the airport because it is near Shanghai railway st, and around the station there are several places to eat and shop.

Easy to check in / out, we arrived at 10 am but were allowed to check-in, great, check-out was only behind the keys, finished.

Hotel is good location near metro line and bus station. Staff can talk english and very helpful. Easy to find food around the hotel . nice and clean room. breakfast and coffee is good. good price I recommend this hotel.

Breakfast was good, close to metro although I got lost on my way back to the hotel, need to pay attention on the exit.

The rooms are okay and the environment around the hotel is crowded easily to find food only WiFi is not functioning.

Nice hotel, okay service. Staff can speak english and lightly help. There is free coffee in the lobby.

Comfortable spacious rooms, close to the bus station and subway

The hotel is a bit old, just a decent breakfast, according to the price.

Close to the bus station, subway and easy to get food there. large room with nice city view. Next time if to shanghai again we will stay at this hotel again.

Convenient, easy to travel Near the train station And subway