Very nice hotel with some character. Excellent breakfast. Sofa bed was very uncomfortable. Bathroom amenities can be better. No shampoo and conditioner. No AC or fans, it’s hot if we close windows. Noisy if we open windows.

I had a very nice stay at the hotel and the breakfast was great. The staff welcomed me and gave me lots of information on the local buses and where to hike.

Excellent stay! Room was perfect, comfy bed, very clean, nice bathroom and great views. Breakfast was amazing, lots of choices! Would gladly stay here again!

they were doing repairs while in the hotel and it was loud

This is a lovely hotel in a small village! The hotel is very clean, well decorated with Austrian pride and with lovely helpful staff. We stayed 1 night on our adventure trip through Austria and booked a room for 3 people. The rooms which was in adjacent building are lovely, clean and roomy with wooden furniture. Our daughter ended up withe a separate room and single bed which was a bonus for her. We also decided to try their Restaurant for dinner and it was fantastic! The portions were generous and food was super tasty. In the morning, we went for breakfast which was included and it was the best one we've every had in any hotel. Tasty, high quality food with great variety for everyone. We parked right by the main hotel, though they had additional few spots for parking around the property. We highly recommend this hotel, i believe they are expanding with a new building across the road with additional rooms.

Incredible place. Exactly what you’re looking for in the mountains of Austria. Ate at the restaurant as well, and the food was amazing.

Very good hotel , it is like home , with beautiful restaurants and free parking, all good

Nice place with good access to the tram and bus that can take you into old town. Also your right near the Ambras castle which is maybe a 15 minute walk and worth the trip if your a history buff. It does cost $ if you want to go inside, but the grounds are open to the public. It's a beautiful location.

Great service. Very clean I highly recommend the place.

Pros and cons: Pros: amazing breakfast; charming architecture and history Cons: horrible internet; rock hard bed; verrrrrry moody manager. I asked months ago when I booked my stay if a fan would be available and was told yes and then was made to feel like a fool for asking for it when I arrived because I was told the room would be cool but rest assured some nights you need the fan (don't gaslight me please and just give me what you promised without a hard time); I stayed 4 nights and never had my room cleaned once but when I asked for an extra towel I was made to feel like a greedy fool. It's not a bad place, just some poor attitudes from some employees. Other members were amazing.

We stayed here for 4 nights for my 16 year old's birthday trip. After booking in, I reached out to the hotel in advance to get the balloons done in the room as a surprise and Tanja from the hotel was so helpful to arrange it. Thank you for it. The hotel was fantastic, room was clean and spacious. The shower room was spacious and super clean. The staffs are friendly and helpful. Breakfast was the key highlight. Lots of varieties to taste in the authentic Austrian styles, in addition to the continental. The location was convenient, easily accessible in 10 min from the city centre by public transport - bus or tram. The bus stop is just outside the hotel and the tram stop is just few minutes walk away. The hotel provided a pass as we're staying for more than 3 nights and it helped in the public transport and in getting some discounts in some attractions. The views around the hotel is super scenic. We enjoyed the stay here. Will definitely stay here again if we ever come back to Innsbruck.

Property was clean, quiet, and easy to travel to and from. They also provided a nice breakfast spread.

Glad i didnt stay down town. Really chilled, great breakfast, great sauna

Out of the hotels we stayed in 4 countries now in Europe, this was our favorite by far! It is such a charming place, and the staff there were so kind. We had dinner one night in the restaurant, and it was top notch!

No air conditioner. No fan to circulate the air. Breakfast was good.

Property had rustic charm and was clean.

Clean

Great staff at check in an during breakfast. Small, but beautiful. Will come again nect time

A great quiet place to stay close to central Innsbruck. I highly recommend this location.

Great hospitality! Very warm and helpful staff.