The check in was smooth. Only the deadbolt of the door in my room cannot lock. And I found out there is a “Do not touch” sign on the thermostat on the wall when I want to increase the room temperature in the night. The front desk explained that they prepared a portable heater in my room and I can use it if I feel cold in the night. It’s frustrating that you spent so much money for one night and you even can’t lock your door securely and can’t adjust your room temperature by using the thermostat on the wall. The view is unbeatable if you sit in the lobby and the location is perfect if you want to stay close enough to glacier.

Hotel has an amazing view of alabaster glacier. A bit run down and no ac was offered a pedestal fan and to open the window

This was a beautiful property at a good midway point of the Icefields Parkway. The lobby and patio view of the glacier is obviously the star of the hotel and it did not disappoint. We had a small issue with our room upon check in and Vanessa went above and beyond to resolve it making our stay comfortable and enjoyable. We did the glacier tour the next morning after a fantastic breakfast at the restaurant. It was so quick and easy to have everything in one location. After the tour we picked up lunch in the cafe and hit the Parkway again do the second half. We would absolutely recommend this hotel and hope we have to the chance to stay here again one day.

Very good hotel!

Exactly located on Colombia ice filed area, very convenient and great view from lobby to see the glacier mountain

Everything was so nice and well kept! We loved our stay!!

A great place to stay, a bit pricey but definitely worth it!

Kind employee

Great place to stop by. I recommend, especially be served by the man, the myth, Logan from the Glacier ride!!!

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Small boutique hotel. On third floor of Columbia Icefields Discovery Centre. No pool or fitness centre but right at the ice field and tours leave from same location Restaurants on second floor of facility. Expensive but you are paying for location. Staff very friendly and helpful. Rooms are clean and modern

Beautiful hotel with magnificent views of the glaciers. Our room also had an upstairs loft so the children had their own private space.

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Loved the convenience of being next to the glacier. View was beautiful and I loved the happy hour at 5pm. Staff were very helpful. The food at the restaurant was very average for the price.

Annie is the best.

This place is Wonderful. The person at the Réception speak French, which was wonderful for us She was very kind. Places very clean and specially when we receive, a welcome drink and some little thing to eat.

Really good view, convenience for glacier and skywalk

Fantastic place to stay. It's pricey but worth it for a splurge night. Would definitely stay again. Staff was very helpful and the restaurant was great as well. Highly recommend!

Clean room and staff.

Amazing experience.