Great people super helpful great location and the hotel super and very convenient Definitely lll give 10/10

Overall, we had a pleasant stay at this hotel. The property was clean, well-maintained, and the staff was friendly. The room itself was comfortable, although the beds were a bit firmer than my personal preference. One downside was the view from our room, which looked directly into another room that was very close by, limiting privacy and scenery. Additionally, there was a vent located near our room that emitted an unpleasant odor- thankfully we didn’t smell it in the room- but it detracted from the overall experience. Despite these issues, the hotel was nice overall, and we enjoyed our stay.

Great location!!!

From the location to the room, everything was amazing. The staff were incredibly helpful. We will be back!

This hotel is a hidden gem. We were a little concerned when we got to the parking lot and found that we needed to be transported by golf cart to the hotel. It was a steep ride but so much fun. The cove where the hotel is offers spectacular views with plenty of restaurants and beach. Our hotel room was waterfront and just a dream view from our huge balcony. Getting into town was a short golf cart ride to the bus stop and quick ride to the Main Street in Sorrento for shopping, restaurants and ferry. Highly recommend.

The beach was beautiful and I am so glad we paid a bit more for the balcony room. The view was gorgeous. The hotel is farther from Sorrento than I thought (my bad) and there are about 4 restaurants to choose from unless you go into town. The restaurant associated with the hotel that provides breakfast is very good and there is a delicious paid dinner option.

amazing property, great view. Breakfast and dinner options are fantastic. the shuttle to the bus stop is great. Super helpful staff. Will be back

This property was such a great choice for our stay. It was clean safe fun and not to mention beautiful. Staff was amazing. Antonio the golf cart driver was so skilled and got us to our taxi right on time, it was a blast. Can’t wait to come back!

The beach view was gorgeous and having a private beach was awesome. It was easy to get in and out of Sorrento main hub and being right by the water at an affordable price can’t be beat.

Hotel was great. Beautiful surroundings. Hotel staff very helpful getting us to where we need to go. So glad we found this place.

We had a difficult time communicating with Hotel Baia through Expedia, as the phone number provided was not actually for the hotel. The hotel is also located in an area that isn’t easily accessible and requires pickup by the hotel driver. Unfortunately, we were unable to reach the hotel despite trying both the Expedia number and the number listed on Google, as their phone lines appeared to be down. As a result, we had to pay for a taxi to take us part of the way, which was stressful and inconvenient. The rooms themselves were fairly clean, although quite small. The hotel does have a beautiful exterior view and convenient beach access, which were definite positives. However, our room did not have much of a view. The staff were generally friendly, but the transportation situation—particularly relying on the hotel shuttle between the bus stop and hotel—created unnecessary stress and made our stay less convenient overall.

The location was great, people were welcoming and helpful, all amenities were excellent.

First of all the staff were always polite and extremely helpful. The front desk people booked an excursion to Amalfi and Positano by boat at our request with pick up at our marina. Asking them for help with any excursions is a smart move. The breakfast was nicer than anticipated and the serving staff cheerful. Housekeeping staff cleaned our outdoor floor and furniture (bird droppings) everyday. Our view was spectacular and we listened to the surf day and night. This made our stay very enjoyable. The hotel is right off the water and the main road is several hundred meters above. The free shuttle to and from the hotel was a nice touch. They also pick you up and drive you to the metro bus stop from the hotel entrance.

El hotel presenta un estado general deteriorado y, en su fachada, da una impresión de falta de limpieza. Las habitaciones tienen un olor a humedad o encierro, las toallas resultan ásperas al contacto con la piel y la cama no es cómoda. Aunque el desayuno está incluido, este se ofrece a través de un acuerdo con el restaurante contiguo al hotel. La opción es bastante básica y el café es de muy baja calidad. Adicionalmente, el personal de servicio en el restaurante se muestra poco atento y con una actitud poco amable. Durante la cena experimentamos una situación similar, motivo por el cual decidimos no regresar. Por otro lado, el personal de recepción es amable y cortés; desde nuestra llegada nos brindó apoyo con información sobre la ciudad y la organización de excursiones. Como sugerencia, sería recomendable realizar mejoras en las habitaciones y en las áreas comunes, así como invertir en mantenimiento general, incluyendo pintura, para elevar la calidad de las instalaciones.

An oasis by the sea. Sara was particularly helpful with navigating routes to our desired destinations. They’re tour packages to Capri, Positano and Amalfi were very affordable in comparison to booking on my own.

Nice people and very reasonable prices. Location not the best if you DON’T do your research ahead of time. -But if you can figure out how to purchase bus tickets in downtown Sorrento at a tobacco shop first, then it is only about 8 minutes from the city center. I was shocked to find out that taxi cabs cost anywhere from 40-70 euro for such a short distance. Do yourself a favor and take the EAV 008 bus towards the property (or back and forth for that matter) and contact the hotel, they have a free shuttle available that picks you up at the top of the hill at the bus stop (last pick up is 12 midnight)!! The other amenities could use some work.. maybe a microwave and snacks for travelers? The views of the marina bay were fantastic and the staff was amazing. Thank you so much everyone, I will certainly return if I’m ever back in Sorrento!

What a wonderful stay and facility. I gave it 4 out of 5 for location ONLY because it is not easy to get to on public transportation, which also seemed to be a good thing. We stayed 3 nights and were delighted with Sarah who worked at reception and treat us and others really well. We arrived in mid April, just ahead of the celebration of liberty day and we could tell they all were getting ready for a busy period. We ate at the hotel adjacent restaurant each night, two of which we did their fixed menu. The last night I did a pizza instead was not disappointed doing either option. The views from the room is spectacular and the sunsets off to the left of the hotel are of postcard quality. Three nights was plenty and you really need to prepare to be relaxed or you'll miss the white big idea.

This one is a hidden gem! If you are lucky enough to find this place and read the reviews, look no further! This place is amazing...a bit of a trek to get to outside of Sorrento but well worth it! Sara was so amazing and speaks 5 or 6 languages so getting info from her was super easy and she was so helpful! The views are amazing, the restaurant great and the location very convenient for Sorrento, Positano, Amalfi or Capri plus you take the city bus into Sorrento and then the metro to Pompeii. They have a shuttle that runs you up and down the hill to the bus stop. I would highly recommend this hotel! The BEST part of our time in Italy was staying here!

This is an incredible place to stay. Not in town, but easy to get there. A quiet oasis (except for sunny Sunday afternoons lol) with a great breakfast, plenty of food options and very kind and helpful staff. The beach is not huge, but the sand is black and the hotel has beach chairs!

Ok