This was by far one of the worst hotels we have stayed at. The staff were rude, apart from the one philopino lady(she was nice). There are basically no amenities. -no fridge -no kettle -no air condition Why call yourself a hotel when you’re basically a motel. Barely any storage space and we are two adults and a toddler. We came from Australia to see family and we were there for three weeks. We packed big as we are in Europe for a month. When we first got there the reception was rude and not engaging at all. They even said we tried to take money out of your account before we got there, when I said to them why are you doing that because in Expedia it clearly states that no payment required until we got there. Btw you also dont get access to the spa and pool. A guest has to pay to use the pool and Spa. What kind of establishment requires their guest to pay for the pool. Oh and children with nappies aren’t allowed in the pool. Kids without nappies can go in the pool with a time limit. Absolute rubbish I party blame Expedia because they advertise you all of these things that come with hotel but dont specially say that it’s not included in your booking. We even got into an argument with the staff because they didn’t clean our room for the days they told us they would. The only positive thing was the breakfast buffet and the bed was comfy. We got the superior king suite.

The staff was very nice

Exceeded expectations by every metric. If you're trying to avoid staying close to Stockholm but want to see the city regardless, the train station nearby couldn't be more convenient. I have been underwhelmed by the home hotel product thus far, Welcome is way better.

Excellent breakfast, friendly staff.

Welcome Hotel was once my preferred choice when visiting the area, but declining standards led me to move my business elsewhere. After two years, I decided to give it another chance with a five-night stay. Unfortunately, nothing appears to have changed. Housekeeping was inconsistent throughout my visit. My room was not serviced after the first night. Despite displaying the "Service My Room" sign for the remainder of my stay, the bathroom was partially cleaned on day two, while the bed and waste bin were left untouched. For the final two days, no housekeeping service was provided at all. The Superior King Room remains compact, but I had hoped to see some investment in refurbishment. Instead, the room showed obvious signs of wear, including stained carpets, scratched furniture, a loose toilet seat, and ineffective ventilation that supplied only lukewarm air. The limited TV channel selection, one of the reasons I stopped staying here previously, also remains unchanged and is disappointing for a hotel at this price point. Breakfast is still acceptable, although the selection has been slightly reduced. Staff work hard but often struggle to keep buffet items replenished, even at less busy periods. The evening restaurant has also deteriorated. Menu choices are even more limited than before, offering insufficient variety for multi-night guests. On one evening I chose Uber Eats over the hotel restaurant, which says much about the dining experience.

Exactly as listed - staff were excellent

Excellent hotel, staff and parking. I really enjoyed the gym too

Our stay made us feel comfortable and very safe

Nice location. Nice facilities. Superb selection for breakfast. Wonderful staff.

Overlooking little outdoor pool . Not family friendly- terrible if you are booking this place as family with kids. Cramp room. Dated, reused toiletries. Avoid this place at any cost

Great spa and good food for a couple of days.

It was clean and comfortable but no drink making facilities which is a pretty normal basic. It is a pain to have to go out and buy every drink from the bar especially first thing in the morning and last thing at night. Plus the towels were really small

Wonderful and clean!

English speaking traveler, visited twice and found everything very nice. Desk staff was very friendly and they speak English very well. The breakfast buffet is great, but pricey.

Reception and breakfast staff are amazing. Does what it says on the box

Good people.

Very accommodating and great friendly staff. Food also good

The staff was amazing and very patient with this traveler.

Thank you for hosting us for the Beyoncé concert! We are from Vegas

Great hotel and staff. Cute property. The food was outstanding!!