The hotel staff was extremely helpful and kind. The amenities, including the kids spaces were fantastic. The buffet are delicious. The beach is so dreamy with white sand, turquoise warm water and shallow water, perfect for the kiddos. We loved our stay and will come back for sure!

This hotel is extremely overcrowded. I did not feel safe leaving my kids in the kids club and when we went to visit it was messy and half of it was storage so we never used those facilities. The staff was extremely rude when there was an error with the booking and Juliana at the front desk threatened to prevent me from staying at the hotel in front of my kids and leave us without a room due to the error- it was all very distressing. I had to find a solution myself. The front desk said they called a cab for us but never came 30 minutes later. The hotel is extremely overcrowded and not enough space to get pool chairs at the property - they don't monitor people leaving out towels all day and blocking others from getting a lounge chair. I purchased half board but in the middle of dinner they would find any way to get extra money through drinks - in the middle of dinner a staff person repeatedly asked my 12 yo son if he wanted fanta in front of us and then repeated "not included in price" - my son doesn't drink soda and I had to tell her to let us have dinner without her interruption. At one point I felt that if I got a glass of water I would be approached and charged. The entertainment staff was nice and amusing but again, it was all very crowded and overwhelming. Expect small rooms, wet carpets in the hallways, and slippery tile floors outside - not the quite Mallorcan vacation I envisioned at all. Our best day was getting away from the hotel to snorkel.

Great resort

Make sure to follow the programs of the resort during both day and night time! The shows are incredibly entertaining!

Great location great service, and amazing beach

Located on the beach, good location and a great resort. Would be nice if pool was temperature controlled as it was too cold to get in even in June.

Travelled here with my family. Overall it was a good stay, but be advised it is PACKED with children, mostly younger (under 5). The included breakfast was great, rooms were clean, and overall good. Parking was difficult, but free (street parking only). Beach in front of the hotel was really great! I would recommend this location if you are the type of family that likes to just stay on the hotel grounds and make use of your all inclusive things. If you have a little older kids, and like to explore other sites on the island, I would probably not recommend this hotel. Oh. And whoever the pool guys are, they need a raise :) I maintain my own pool at home and have no idea how they keep this water so CLEAN with hundreds of kids going in and out every day! Same thing with the buffet cleaning staff...they do an amazing job keeping that area tidy. So if management is reading this, give those people a bonus!

On arrival staff were very welcoming and friendly. very responsive to your needs. Extra pillows and baby bath provided. The filtered water provided was a bonus! Entertainment and activites for all the family all day long. Literally right on the beach and the pool was amazing! We were half board and the food was amazing with a good range of variety everyday. All in all this was a great stay for families.

Amazing food, near the beach and fantastic activities for the kids

We had a wonderful stay in a family room with a pool view. The property was beautiful, the food was excellent, and the activities were great fun for the whole family. The staff were all very friendly, but we want to give a special mention to Jessy. She did an amazing job and always kept our room perfectly clean and organized. It was such a pleasure to come back to a tidy room every day! Highly recommended for a perfect family holiday!

Amazing stay everything just perfect, a lot if fun for kids! excelent

Chambre propre et moderne, tout comme l'hôtel. Buffet varié et bon. Principe du bracelet au lieu d'une carte ou d'une clé au top ( ouverture porte, paiement,....). Le fait d'avoir une fontaine à eau près des chambres est aussi une bonne idée. Seul bémol, la limite entre la demi pension et le all inclusive est trop facilement franchisable, ce qui n'est pas très correcte pour les gens qui le respect. L'hôtel est très bien situé, à côté de la plage, de magasins, de resto et d'un arrêt de bus.

Rooms were very clean. Food was not good, pool was nice if you have good weather

Great stay and lovely events on the evening

Overall experience was good. Food was excellent with variety of choices. Hotel staff are very polite and hard working. Room could be modernised. We were checked in a dusty room, A/C did not work, and hand held bidet did not work too. When told reception, they changed our room but still A/C was not working. And there was no hot water after 8pm in the bath.

Great breakfast and dinner buffet (lots of choices), but water is paid apart

Super close to the beach. Shallow and so kid friendly. Had floatie toys that were donated to the resort available to the guests. Pool chairs got taken really quick. Kid pool is great. Food options are good but only the buffet and the BBQ restaurant available. BBQ restaurant was good.

We have spend our Summer holidays last week of August in Mallorca and we couldn't have better hotel than Iberostar Waves Alcudia Park. In your first step off the hotel you are in the beach! The facilities are quite good, the room is not big but you have room enough for what it is, and good swimming pool size. The food is amazing, and the staff is awesome. From the bar in the pool, with Maite, Laura and Sebastian (great coffee), to the entertainment team (Andres is an amazing entertainer and host, always cheering up to get us enjoying our time; also Andres and the rest of the team. The best of any hotel we went). The buffet at the restaurant is really good quality. Every day you have a theme (Spanish tapas, Mexican, sushi, ...), and they care for you to be comfortable all the time (Brian treats you like you are a VIP). My teenagers said that it was the better holidays they ever had :) ! We are really thinking to book here again for next year. No doubt!

Stay here if you enjoy “all inclusive” type of resorts with kids.

Lovely hotel, very friendly and kids focused. All staff was amazing and with a smile all time. We really enjoy our family holiday. 100 % recommended for families.