Overall Ratings & Reviews The Muse Sarovar Portico Nehru Place Delhi

Excellent service! We stayed for 6 days. But maintenance is not great e.g, the towel rack in our bathroom fell and the fitness facility is poor, there was also a hole in my mattress. But we liked our stay cause of the staff

A nice hotel , you have parking space for your cars also

Good

Staff is courteous and decent. In room accessories should have multiple choices! Overall a pleasant experience. Well recommended for a day or 2 stay.

This is the worst hotel that I had ever stayed in my life! I had at 2:00 am and the entire hotel staff was fast asleep although they were notified of my late arrival. The cabbie yelled and screamed and got them to open the gate. At check-in they informed their room key card machine was out of order and they can't give me any keys. Each time I left the room, I had to call the hotel staff to open the door with the master key. The air-conditioner does not work so they have ceiling fans in every room! Although the fan is shown to have multiple speeds it had only one speed - full speed. The hotel staff informed the mineral water they supplied in the rooms was not of good quality and for extra charge they can provide me better quality water. Breakfast spread is minimal to say the least. Next day, I had a guest come to visit me. She is a very well known socialite in Delhi. First the front desk called me and asked me to come down and identify my guest. I went down to the shabby lobby and identified her. Then they wanted to see her photo ID and she showed it to them. Then they asked her to leave her photo ID with them while she visited me. She found it extremely insulting and refused to come in. I too was aghast at the rude and mean behavior of the hotel staff. I was scheduled to stay for about 3 weeks and left in less than 24 hours. Stay away from this hotel that lacks basic amenities and run by a bunch of untrained morons!!

Hotel staff are really pleasant and friendly, always willing to help. Rooms are clean. Food served at hotel is not great very mediocure

Good for short business stays.

We had a very enjoyable stay at the Muse. The staff is very prompt, courteous, and efficient. The rooms were clean and well-maintained. The breakfast buffet is good, but you can also order room service 24/7. Their paneer and chicken items are especially good!!

When I checked in there was no parking for me . The staff didn’t even bother to unload my luggage and asked me to go park on the road outside . I had asked for an Airport drop at 5 , but car was not ready on time . I was rudely woken up at 6:44 am by a clueless employee who asked me if I wanted a shaving kit .. apparently he Dialed the wrong room 😡. The food was good and I did get the soft pillow I asked for , so that was good . Overall for the service this hotel is terribly overpriced. The staff needs a lot of training.

Lift was making sound like a work shop, bathroom was v v bad. intercom was not working. breakfast can be added with better quality & more items.

Good behaviour people Nice location Nice food Peaceful hotel Charming hotel Well furnished room In short All are good And All things good

Very good stay. Positives: Excellent service from everyone..check in / Check Out - both very good experience, Concierge, house keeping, even the guys who receive you at the gates..very good service. Not so great: wifi can be a bit shaky once in a while. I had a couple of times when there were minor issues but they were al resolved fast. Wifi speeds were all acceptable. Location is good...the Nehru Place Metro station is around 7-10 minutes walk..lots of pubs and food options. Will definitely stay here again and recommend this property if you are looking for clean, decently priced stay in New Delhi.

There was some noise from the air-conditioning. Else everything else was very good.

Good property in the heart of major business area....it's renovated though not a new building. We stayed a one night only so not much of experience on everything little bit expensive on the pricing part compare to quality they are offering.....breakfast was good. Overall a good experience.

My experience with this hotel was better than my expectations. Rooms were clean and nice.Overall it was good. My only complain would be the food, it was as good as expecting. If you miss the free buffet breakfast then you only limited choices to pick from. Rating: 7.5/10

I was really pleasantly surprised at how nice the hotel was. I really had low expectations since it wasn't terribly expensive. But it really is a top notch hotel. My room was clean, comfortable and had every comfort I could have ever needed. Staff was very helpful and professional. Driver to the airport at the miserable hour of 2am was a safe driver. Room service of French Fries and a coke was super fast and even more tasty than I could have hoped...Yes I know it was just some fries, but they were seasoned and came with ketchup and mustard on the side. Can't ask for much more! And best of all...excellent A/C. It was 111 degrees F outside when I stayed there and the air conditioning was a key feature. Couldn't be happier.

Stay was not great but was good enough. My booking was done 4 days in advance and I had asked for KingSize but I when I arrived, I was given double bed and then they tried to put me in that room saying that there is no availability. After telling them firmly that I wont settle for anything lesser than KingSize bed, they finally gave me another room (which I believe was already available). Now for the Pros and cons: Pros: 1. Location is very near to Nehru Place Market (less than a km); 2. Near also to the Nehru place metro station (about 1.5km). There are several good joints in the Epicuria Mall in the Metro Station for all your eating and drinking needs. 3. Property is good and while it is right on the main road, you don't hear the traffic inside. 4. The breakfast spread, while not great is good enough. Cons: 1. Bathroom had a leak. there was water logging. 2. The food is quite expensive and for this price, its not nearly good.

it was amazing in all aspects

amazing and food was good

Value for money. Attentive staff. Adequate facilities. Breakfast buffet could do with some changes in presentation.