Overall Ratings & Reviews Holiday Inn Express & Suites CUSTER by IHG, an IHG Hotel

Great staff, clean room, pretty quiet and nice location.

It was clean and polite staff

My king size bed was extremely comfortable and the pillows were perfect! The room was clean and everything was in working order. Breakfast was yummy and so very handy. Highly recommend!

Comfortable and safe.

Very nice accommodations.

Overall, a nice Holiday Inn Express. The room needed to have the paint done as there's chips out of it. The beds were comphy, and the bathroom clean. Breakfast was good.

Property was close to downtown Custer that had restaurants and shops. Very cute town. The hotel is outdated I read somewhere it was remodeled but not sure how long ago. When we checked in our rooms bathroom was dirty the toilet had a stain had to the front desk and they sent someone. It also seemed that they’re short staffed saw only three people working. The front office desk they only had one person and the phone was non stop ringing. We stayed here because there wasn’t many other options.

We enjoyed how clean our room was. People above were very loud walkers but no fault of hotel

Quiet clean

Good stay

Our stay was good. Overpriced, but was a good overnight stay overall.

great stay for our trip to Mt Rushmore. Great breakfast.

Clean and nicely organized and mostly quiet. Great breakfast could've had either some pancakes or waffles would be cool though. Overall great staff and hotel. Thank you.

Lovely room and great beds. Near everything in Custer.

Very accommodating staff. Very professional and friendly.

Beautiful lication, gorgeous views. Nice large room with sofa area. Great hot tub & pool. Dining area is stunning h breakfast menu changed daily which was nice. Excellent coffee.. Definitely needs larger trashcans in room & bath & more bath hooks to conserve towels.

The hotel was better than expected in terms of the quality of the room, amenities, and friendliness of the staff.

Great stay

Nice property.

Great property! Convenient to all the parks and the Mickelson trail. Friendly staff and very clean rooms!