Petit Palace Plaza Mayor

Explore Petit Palace Plaza Mayor
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews Petit Palace Plaza Mayor

Number of reviews per page
20
40
Top reviews
Jeffrey
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location across from Plaza Mayor and Mercado de San Miguel. Very convenient. Got a family room with a bunk bed and terrace that was spacious and comfortable. Main complaints were strong scented cleaning products outside our room, could not get room temperature below 22C and no ice (except for a few tiny cubes by the entrance).
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ahmad
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, You are in the center of everything in Madrid. Clean rooms, Good security. I will stay there from now on.
Alberto
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

🚨DO NOT BOOK! STAY AWAY! Horrible customer service and communication! Dirty place! I would never book here again. Customer service was the worst I have ever dealt with. I would give 0 stars if possible.
Maria
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best location!
Marisa
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location ànd interesting room
Susannah
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The AC was great. Staff was nice and knew English well. Very clean and didn’t even feel the need to use the safe. Definitely get the breakfast included because the buffet is worth the price!
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Property is in a stellar location. Staff was mostly helpful. The rooms were very nice.
William
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was very comfortable with a very nice terrace. The location was great, steps from the Plaza Mayor and Mercado de San Miguel.
Manuel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff excelen̈t. Air condition not sufficient very clean
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel was very convenient for us as we met for several tours within a 5 minute walking distance from the property. Our room was clean and comfortable. The staff was very friendly and allowed us to store our luggage since we arrived before check-in time.
MARIA
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Limpieza Staff muy amable y servicial
Patricia
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8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay; I was disappointed in the breakfast
raul
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was Clean and the staff very respectful
Stephane
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location, could be a little cleaner
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very close to all the major areas of Madrid. 5 minute wal to Sol station. Food market is literally 30 seconds away. Lots of great restaurants around, mini market is next door for water and drinks, Plaza Mayor is also 1 minute walk. Everything is very convenient and easy accessible. Property is very clean and staff is friendly.
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Manh
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good location, helpful staffs
Brian
icon-
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was a good hotel with a nice amount of room space in the central part of Madrid. The staff was helpful as well. Recommended for the price and convenience.
Erick
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, friendly staff and good breakfast
MARIA
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This hotel was a nice stay! It’s very close to plaza mayor! Across also from mercado San Miguel! We could walk everywhere from here! So location was great, staff was very helpful! They even helped us book a flamenco show and it was very affordable and great ! So that was convenient! I absolutely recommend this hotel if you are in a budget!
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Charles
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We loved the location!
Number of reviews per page
20
40