Stayed many times as its value for money. The walk up the hill is short and passes the cheapest/locals bar in the Port. Whilst the public areas are great, the breakfast and dinner good, the rooms are in need of an upgrade, refresh, maintenance. Avoid rooms that end 01 as tiny balconies.

Awful experience. This hotel should be a ONE star. I have stayed in hundreds of hotels and resorts in my life and this has to be one of the worst experiences. I wasn’t alone during my check in, as there was a cockroach checking in beside me on the lobby floor. I told the front desk immediately… the bathroom was full of insects (silverfish), cockroach on my balcony, and despite the hotel advertising that they had Air Conditioning, the AC was not yet turned on (apparently they turn it on in May). The bathroom cleanliness was awful. There was mold across my toilet seat. Upon alerting the front desk the next morning, “Margaret”, she told me that if I had higher expectations then I should have booked another hotel. She was awful and extremely unprofessional! Margaret should NOT be client facing nor in the tourism industry. She cared little for customer satisfaction and shrugged off my concerns completely. The hotel refused to refund me for the night. This hotel is a ONE star, not a THREE star. No air conditioning, poor cleanliness and mold, and cockroach and insect infested. Horrible, do NOT stay here.

Good location, nice pool area

Friendly and helpful staff, clean and well kept.

The hotel is really nice, really delicious breakfast buffet, the staffs are very friendly. The location is very convenient close to tram and beach. We also use sauna and pool, it’s all good. The only thing is room soundproofing is not very good, but it doesn’t harm too much. We can use earplugs. Overall, we really enjoy the stay here.

The property was a little tied

Lovely hotel with great amenities close to the city center

Nice view

Room was clean - in need of refurbisbment though. Reception staff were excellent Restaurant staff were very busy and perhaps understaffed and came across

The common areas; pool, reception, restaurant, gym e.t.c have been refurbished to a high standard, but the rooms are still very dated. The first room we were given getting the ac to work was temperamental, and when we woke up from a nap it had leaked a big pool of water everywhere, upon inspection there was clear water damage on the ceiling, so this mustn't have been the first time it's done that. The walls are so thin you can hear everything from the rooms next door, just them putting a plug in the wall was unbelievably loud. In both the rooms we were in neither of the balcony doors locked properly.

Efficient and friendly welcome at reception The bedroom and bathroom was spotless A much larger room with a balcony which was an unexpected treat A view of the bay and lemon trees The resident cat was gorgeous. The pool was delightful. A decent size with comfortable sun beds and umbrellas giving good shade. The bar was adjacent to the pool to.

Staff were very good. Breakfast buffet was adequate. Pool was OK and the environment there was well maintained. Room was good/fair and great view - but could have done with a refresh. Bed ok, shower really pretty poor with low pressure. Cleaned daily though. Overall 7/10

Helpful staff. Super location.

Lovely and kind staff, pool area was calm and quiet

The hotel was brilliant location only minutes from the port. The bar and pool area were great, however the rooms were unfortunately very noisy and we could hear everyone’s conversations in the rooms next door to us so got little sleep.

All looked lovely on arrival however the lobby and the pool area are the only good bit. We were told we had an upgrade, however the upgraded room was not like the one pictured when we booked. When we questioned this we were told that the original room was even worse. One of the two lights in the room wasn’t working, though they fixed this the following day, but being at the back of the hotel, it was lacking light. The bathroom was so small with a child sized tub and a wall either side of the toilet so if you were anything other than a sliver of a human being, you would pretty much be touching the walls both sides when trying to pee. The shower took ages to heat up and the window didn’t completely close. The rooms are run down and have very little storage so there was nowhere to put the suitcases once unpacked. Nothing like the photos. We didn’t realise you had to pay for towels. €10 deposit for each towel needed and a further €1.50 each cleaning fees. I have never had to pay for a towel to be cleaned at a hotel. The food was hit and miss, breakfast better than dinner and some days it was completely inedible. We had paid for half board and chose to eat out most days because the food was dreadful. Each time you want to order anything you have to produce the physical room key instead of telling them the room number which was fairly inconvenient. The location was good and staff were nice enough but I would not stay here again.

Lovely hotel in a beautiful resort. 5 mins from the beach. We had a great view of mountains and sea from our balcony. We chose half board option which was really good value. Food mostly very good. Pool was very good and very quiet. Staff all very friendly. Resort is well served by buses so no need to hire a car to get around.

Perfect hotel in every way. Room was very clean with a great shower and comfy bed. Breakfast selection was amazing. Staff couldn’t have been more friendly and accommodating. Excellent location to the beach and local restaurants. Will definitely be recommending.

did not like the room. it’s dirty. they did not clean our room and also no parking lot. Parking is street parking and its quite hard to get a parking.

So the rooms are a little dated and the walls are thin but it’s such a good hotel for the price I can let that slide. The staff were fab, breakfast was good and the pool is lovely too. It’s close to the beach and all the seafront bars and restaurants. we’d stay again!