8.2
Very Good
From 1,004 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Old Hall Hotel

Number of reviews per page
20
40
Top reviews
ROBERT
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and spacious. The bed was comfortable. Furniture was looking tired. Breakfast was good as was the bar menu. However, the very old lift did not work - not a problem for me but others may struggle with the stairs. In the bathroom the water pressure was very low and the drainage from the basin was slow.
Clive
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The building was old and needs some maintenance and updating. The room was unfortunately dirty, the carpet particularly. had some sticky patches. The staff were very helpful and friendly, but the breakfast was overpriced for what was provided.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location in centre of Buxton and helpfulness of staff. Very good breakfast and good value for money overall. Ancient and very temperamental lift meant that most users did not understand its quirks, and so it was often left on the wrong floor. This would cause problems for those having difficulty with stairs. Also modern bathroom had inadequate grab handles in the shower.
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David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel room was large and very comfortable and it was entertaining to imagine which of the many historical figures who had stayed there had preceded us. Breakfast was included in the price and was excellent. We would certainly recommend The Old Hall for a long or short stay.
David
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff friendly and good especially the restaurant manager. Could have fixed the double glazed secondary window as it wouldn’t stay open, did tell them but they didn’t fix it . Proped it open with a coat hanger. Room was reasonably clean. No fridge or safe. Good shower even though it was over the bath. Entrance not inspiring needs a good clean and carpets were past their best.
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David
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is fine, it is just really outdated and needs a full renovation. The decor look like it has not been changed for 50 years.
Stuart
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was in a superb location for the Buxton Opera House and town centre. Very enjoyable stay in a hotel with history and character
Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean hotel with extremely friendly and helpful staff that loved dogs. Breakfast was amazing.
Michelle
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, stopped here for years and it get better every time I go
Francoise
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room on the second floor was clean and had blinds to keep out the light at night. It was adequate but, no doubt to keep in style with being the oldest hotel in Great Britain, it wishes to retain an oldie worldie charm so the decor may appear outdated. Our bathroom could do with a revamp as the toilet seat was loose and one of the shower heads was leaking and wouldn't stay in position. Breakfast was the 'help yourself style' and there was sufficient choice. However, the breakfast room seemed to lack atmosphere. The staff were pleasant enough.
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John
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is a bit of a rabbit warren with creaking floorboards, reflecting the age of the property, but the room was well-appointed with traditional furniture in the bedroom and bathroom. The location is great for visitors to the Opera House and the various events in Pavilion Gardens, and only a few minutes' walk from the railway station. The staff were friendly, and there was a good selection of food at breakfast. I would be happy to stay at the hotel again when visiting Buxton.
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DESMOND
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food, evening meal and breakfast were awful
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall very satisfactory, but let down by the lack of a thermostatic mixer valve on the over bath shower, so that water temperature fluctuated between freezing cold and scalding hot. This is a safety issue that needs to be addressed.
Richard
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was fine but there was damage to the room we stayed in. Very large crack in the ceiling - there had been a water leak from ceiling in corner of room
Andrea
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, food was ok pudding a bit cold.
JOHN
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable rooms and a great breakfast
Claire
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely old building in the centre of Buxton. Our room was very spacious and comfortable. It was ideal for a short stay. They seemed to be a bit short-staffed generally and the waiter at breakfast was rather rude. The hotel would benefit from some updating and parking is tricky. There's no free parking at the hotel or nearby and the parking there is outside the hotel was full.
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Blayne
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were amazing very helpful friendly and welcoming i had a evening meal and Sunday Roast which were both excellent over all really enjoyed my stay the only issue was the lift which was a old fashioned style with sliding metal guillotine and if the last person to use the lift did not close it the lift would not work!! But apart from that is was very good
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Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really quirky hotel, great location! Staff friendly and room spacious Breakfast was of a good standard Would definitely return for a night away Please note is offered a parking permit outside hotel bear in mind its £5.99 per night on check out … overall great stay
Lynne
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When I booked the hotel I got the impression that there was parking there. When we arrived I went into ask where the parking was I was given a map and told to park in a residential street "5 minutes walk away". There were some public parking spaces outside and opposite the hotel (only one space opposite when we arrived) but the signs indicated it was maximum of 4 hours so we did park in one of the residential streets suggested. That night when someone checked in we heard the member of hotel staff say that if he paid the hotel (we didn't hear how much) they would give him a permit to put in his car for 24 hours. As my husband has breathing difficulties, if we had been given that option, we would have happily paid so were rather annoyed that I wasn't told about that, either before or on arrival.
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