My family of 2 adults and 4 children stayed for 7 nights. The breakfast was mediocre, with little options and no fresh fruit options at all - except for bruised apples and bananas. Room service options were literally non-existent. Parking was $5 daily in Richmond Hill/Markham area, while mostly other hotels innthearea including Delta was free parking. Nobody cleans up your room until the 7th day apparently (as we inquired on the 5th day), and we had to keep asking for towels and garbage to be taken away. Advertised that they have cribs, turns out only old dirty playpens that were not stored in a bag. The rooms were borderline clean, outdated and far from looking like the photos online. The showers were dirty, the fans made loud noises, carpets were stained, and one of the toilets in our 2 bedroom/2 bath was not working properly and we had to call maintenence twice, and it still had issues on the day we left. There were other tenants smoking weed in their rooms, and it travelled to the hallways. Lack of security, and easy to go in and out of the hotel. The gym was small with limited equipment, the pool was outdated and the laundry machines had multiple issues - we had to dry 4 hours for our load. We checked for bed bugs - luckily none. However, we all had bad sinus allergies and itchy skin the entire stay. The water was hard and air circulation was horrible - our baby had hives and was uncomfortable anytime he spent too long in the room. Won't book again!

First time at a sonesta and its a hidden gem for those traveling with family's and it will now be at the top of my places to stay list.

Clean room and the staff were friendly and very helpful and the breakfast was really good and washers and dryers were free

The b

Great place to stay - especially if you have a dog. Clean rooms, great breakfast and helpful staff.

The breakfast options were satisfactory but varied little from day to day

Decent place to stay. Breakfast was good.

We stay at this hotel every time we're in the GTA for sports tournaments or family visits because it's so conveniently located and having a full kitchen makes it fabulous for longer stays. Great breakfast, great access to parking.

good

It’s a nice spot for family and even a few friends. The staff was very friendly.

Clean large 2 bedroom suite very spacious Free hot breakfast

Amazing staff who helped me check in. Nice rooms and breakfast .

Great breakfast, clean facility, quiet

Needs to be renovated, no more pets, remove carpet from rooms. We had to move rooms because the first one smelled like cat pee.

Staff were very helpful and accommodating. Room was well stocked and pretty clean. Suggest bringing own shower supplies. Pumps on most of the amenities in the shower weren’t working properly.

Clean place. Very cozy

Room was okay. The TV didn’t work and had to be fixed. Breakfast was so so. Not much fruit. The staff were kind and friendly.

Clean room, great breakfast

It felt incredibly homey, comfortable, and clean. My boyfriend and I had a great time staying there for our trip. They provided so many great amenities like the dishwasher and stove as well as the free laundry. The location was absolutely wonderful as well. We had lovely walks around the neighborhood and regularly went for a walk to the nearby asian restaurants for lunch. I loved the place so much, it felt more like home than home does. I’m already excited to visit the place once again and this time hopefully use their pool since I didn’t have time. It’s a great hotel with lovely staff who helped us a lot on our first trip together as well. I highly recommend this hotel to everyone, it’s truly just amazing.

Very clean and modern, very friendly staff , breakfast is great , free parking and nice indoor pool.