Everything was very good. Only complain the air conditioning was not working

I stayed at the Vincci Baixa for 5 days and it was a great experience. I arrived ahead of check in and the front desk offered me the opportunity to freshen up from my travel, then did bag check for me until it was ready. They front desk staff also made recommendations on dining options within walking distance of the hotel - they were always helpful and friendly day in and out. My room was clean and lovely, with views of the city’s cute rooftops off the avenue behind the hotel, and Castelo de São Jorge in the distance. Gorgeous! Arranging airport transfer for my arrival and departure was also very easy. Vincci Baixa is in a superb location with excellent walk ability. It’s on the lower part of the center city, with “Baixa” quite literally meaning “low” in Portuguese so the walks in the area are mostly flat or take you gently uphill. Venturing over to Chiado or Bairro Alto are higher climbs - bring good walking shoes or take public transit, it’s easy and proximate to the hotel. There’s also a bar/restaurant on site which was great for snacking or grabbing a cocktail when I didn’t want to venture too far. And the breakfast option was more than sufficient with a variety of meats, cheeses, fruits, juices, coffee, pastries (yummy pastéis de nata), scrambled egg, bacon, sausage, etc. And while it wasn’t available in my room, the front desk provided me with an iron and ironing board upon request. I really believe I hit the jackpot when I booked this stay!

Delicious breakfast, convenient location but not too noisy even on the second floor. Helpful staff.

Really good

Lovely hotel, staff were excellent and very helpful. Bedroom was a bit dated though, several things in the bathroom were broken such as towel hooks, tissue box kept falling off the wall and the shower was a bit rubbish. Everything else was great though.

I stayed for 3 nights in a room with a balcony, which I asked for at the front desk and the front desk person was happy to put me there. It was near the elevator, but you cant hear it at all. The room was great, the hotel is inan awesome location. I was able to go out for a few hours and come back and rest, and go back to exploring again. I would recommend it.

Room was very clean and breakfast was great. Services to the room were great most of the time. Not room service was available during early hours of the morning but if you needed anything go to front desk and they will provide you what you need.

The hotel was in the historical area, only a couple of blocks from the ocean and commercial plaza. It was walking distance from so many restaurants and shops! The staff was so very helpful and friendly and the room was cleaned to perfection daily.

This property is in a great location. Easy walk to shopping, restaurants, points of interest and waterfront. Housekeeping did an amazing job of servicing the room.

Clean room, the staff is so nice i was in shock!

The staff were very accommodating during my stay; letting me check in early and keeping the bar open after closing hour.

Convenient location with sights, restaurants and shopping close by. Friendly staff. Comfortable room.

Very small rooms but clean , strange shower outlet

Excellent Hotel!

I stayed for my birthday and was gifted champagne and cake. Everything was clean and walking distance to everything downtown and near boat tours. Breakfast buffet was good

Super nice hotel. Great location. Shopping, restaurants and museums nearby.

Breakfast was awesome! Only complaint is that the AC in the rooms wasn’t good, not sure if it was just broken in my room

Everything was great, we had a wonderful time. The only little issue was that the AC wasn’t working properly, but the location was the best, very clean and friendly staff. Recommend it!

Excellent service

The staff was excellent, very professional, and had great recommendations. Stayed for 3 nights and had breakfast there (which was worth the price, 13 Euros). Also, a very good recommendation for a Tuk Tuk with Pedro - again, an amazing experience and worth the price. Will stay here next time we are in town.