Traveler Reviews Blackstone Mountain Lodge by CLIQUE
Number of reviews per page
20
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40
Top reviews
Sarah
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was very clean. Staff was super friendly! The pool was warm enough that the kids stayed in all evening. We had a great stay!
Allison
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Second time we’ve stayed and love the rooms and pools so much. We will be back!
Holly
with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The outdoor pool could definitely be warmer but everything else was excellent. Very friendly staff
Audree
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Special mention to Jerry who did an amazing job accommodating us with smiles at midnight when we checked in
Jade
with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel room was very clean, spacious, and cozy. Unfortunately the bed was extremely stiff and uncomfortable. The heated pool outside was more luke-warm. The hot tubs were pretty small and consistently packed. Thin walls, we were watching tv on volume 14 and got a noise complaint. Overall a really nice hotel and staff!
David
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent, all categories!
Kathryn
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We love this hotel and have been here quite a few times. The rooms are spacious and clean, the outdoor pool is fabulous.
Timothy
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Yes
Brandy
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Wonderful place to stay with heated underground parking
Wendy
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very nice
Chris
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great stay! Another awesome Clique property. I would recommend to others. The heated outdoor poor and two hot tubs is fantastic in the winter. The only thing I’d mention is that the exterior lights around the pool / hot tub were turning off and on intermittently, and the jets were fairly weak. Still enjoyed nonetheless!
Dennis
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Definitely will go back!
Chemindra
with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property is well maintained clean , pool and hot tub was great . But there was a bra in the room from the previous guest .
Gracie was amazing . She spotted a flat tire of my vehicle when she was leaving for home and I was checking in she immediately came and informed me . Good attention to detail . Certainly trainable to take a higher level in supervisory grade .
I would have appreciated a a better room as it was Sunday evening and most guest had left over the week end . Request was denied without checking the system no willingness to provide the best as possible to the customer . I am Asian and a well acquainted with the trade over years of experience and observation of human behaviour and its aesthetics & nitty gritty of customer service . These details matter . It’s all about training and hiring the right person with right attitude which is hard . Bothe receptionist were pleasant and polite and may be trainable .
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Kerri Alexandra
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely mountainview room, clean, quiet, everything nice and in good condition, good layout and space compared to other properties like this, no complaints!
miles
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It was a great stay. staff was amazing, room was clean, got upgraded. pool was warm and hot tub was perfect
Nathan
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great room for the price. Everything was clean and the staff were amazing to deal with. Highly recommend
Stephanie
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We specifically chose this property due to the heated outdoor pools and hot tubs, but they were all packed with people and we didn’t get to use them due to this. Disappointing…
Denise
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great location and great parking garage. The rooms had all of the amenities that you would need for a great stay. The kids loved the hot tub after a long day on the ski hills.