Everything was perfect. I visited for a friends 70th.

The staff were helpful and kind. The server at dinner was very informative about our tasting meal and the wine pairings. The carpet

Very helpful staff. Interesting room with shower and full bathtub on upper floor with staircase in the room.

Great weather as well. Good locality, nice quiet room with lashings of hot water.

There was no water throughout our stay which was very inconvenient

Staff were very good and friendly with our baby. Good range for breakfast. Room was a bit grubby with hairs in bath, mucky window sills, and a stained bed throw. Very noisy until 11pm due to a wedding in the venue.

Great location, spacious room and lovely food and wine. It was a return trip for us - our favourite place to stay in York.

Chose the laurent perriier suite. Was truly outstanding

Good place to stay

Great staff

Not far from town centre maybe 10-15 min walk. Local shops nearby

Good looking and well maintained property. Good sized room nicely decorated and clean. Super friendly staff.

Superb stay in one of the suits. Staff great too. Will return.

We usually stay here when we visit York The hotel is in a great location. It's a five minute walk into town and it has a good carpark at the back. The breakfasts are not what they once were but with all the choice in York, it's no problem.

Beautiful hotel in a beautiful city

Excellent parking on site, staff incredibly friendly, room was outstanding - we booked a suite and were hugely impressed Will be back

The room was very nice and very clean.

Amazing hotel and the junior suite was beautiful. Highly recommended! Great food and good location too!

We actually spent most of our x2 days in a hospital so did not really get a chance to see York. There were a few situations where the staff were excellent, like producing an ice pack with the vacuum machine (on x2 occasions) and helping us with food late at night, a great room and great service

Lovely hotel, staff very good, food excellent. Room well equipped. All round very very good.