8.8
Very Good
From 279 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.6

Service and Facilites

9.2

Traveler Reviews The Royal Hotel

Number of reviews per page
20
40
Top reviews
Sherri
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are very spacious. A beautiful view of a castle and easy roadside parking.
Peter
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Staff at The Royal Hotel Stornoway were very friendly and happy to help where needed. Their Boatshed and HS1 restaurants prepare great food in a warm atmosphere. The Outer Hebrides / Isle of Lewis is a must for any traveller, as Stornoway has many beautiful beaches, vistas and castles to explore. The Taxi company STS ( Stornoway Taxi Service ) are able to drop off and pick up from Airport, they also provide tours of the island, especially the Callanish Sunrise Tour which is amazing.
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Steven
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very large, clean room. Lovely breakfast included. Friendly staff. Would stay again!
Michael
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were super friendly, especially to Willow! Room was clean and comfortable, service in the bar was great. Parked right outside.
Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We received a lovely warm welcome. Our room was beautifully clean with very comfortable beds. The Boatshed restaurant was amazing. Delicious food and huge portions. Breakfast was equally delicious and staff were friendly, attentive and highly professional. I’d recommend a stay here.
Paul
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is an old property that needs to be refreshed. The floors are creaky and the rooms not sound proof. The room was also stuffy. A disappointment for sure. We should have booked somewhere else. Breakfast was ok except large bus tours both nights gobbled up the food.
Lance
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had a late dinner and the meal was excellent. The location was very walkable to many of the local sites and points of interest.
Avi
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good hotel Two very good restaurants Very nice staff
Tim
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a mixed experience at the Royal. Overall it was a good place to stay, good location, clean and comfortable. The heating system in the room took a bit of working out. But it was our experiences in the two restaurants that caused our mixed review. Missing a dish and slow service at lunch and very delayed and slow service in the evening meal. After some discussion both issues were resolved to our satisfaction.
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Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very friendly and welcoming employees. Hotel is in a great location but overpriced. The two main restaurants were good and the food excellent. However the bedrooms are dated and tired, in particular the bathrooms.
Jonathan
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Exceptional all round. Great location!
Chris
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay in Stornoway. Staff was friendly and helpful
Pamela
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great view of harbour from room. Old fashioned decor, but well kept and very clean. Good dinner and lively atmosphere in the HS1 restaurant (even for a Sunday!). Central location in the town, with view of the castle and its beautiful gardens. Free parking at rear of hotel. Lots of little shops, cafes and pubs nearby.
Tammy
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent hotel!! Friendly and helpful staff. Wonderful rooms. Beautifully adorned. Conveniently located for Ferry, shopping, food and traveling the island. Will stay here again when I next visit.
Jorn
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Helpful and friendly staff. Charming, distinctive property. Great on site food options.
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Well located Nice view Great bathroom Beds very small for 2 people Staff very nice
Cory
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very cute little room, friendly and helpful staff, and excellent food. We didn’t roam too far for food and even came back later in our trip to come back for a last meal. They accommodated our dietary restrictions with excellent alternatives. Fantastic stay!!
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We absolutely loved it here. The staff are wonderful, very helpful and friendly. The room was lovely overlooking the castle and harbour. The breakfast was all freshly cooked and delicious. We could not fault any of it would definitely recommend.
Tommy
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lovely room with a view over the Harbour to Lewes castle. The staff were very welcoming and friendly. Breakfast was amazing. Highly recommended
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The room was spacious and clean, but needed soundproofing. The bathroom needed a tub. The view of the castle was very nice. The restaurant was bustling, the food was tasty. The staff were friendly.
Number of reviews per page
20
40