8.0
Very Good
From 1,182 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.6

Traveler Reviews Hilltop Inn

Number of reviews per page
20
40
Top reviews
Carly
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We chose the hotel for the fun pool; however, the state of the hotel has significantly declined since we last came in 2019. The duvets had blood stains, the carpet really stained and torn up, and bacterium Serratia marcescens in the showers. The beds were so uncomfortable we were up all night and everyone woke up with aching backs, even the kids. We normally couldn’t be bothered as it is just somewhere to sleep while having other adventures but this was so bad I feel compelled to write a review.
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Gordon
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice clean room, good bed
Ray
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property a bit rundown from we had stayed previously. Front desk staff nowhere to be seen when we arrived for check in. Another guest was looking for him as well. Waiting and rang bell for 10 - 15 minutes.
Helina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our 1 night stay is soo short for our family, how we wish we stayed for 2 days or more. We like the idea that the back door if facing the swimming pool and we can just jumped by the pool. Room is great, staff is quick, freindly and Helpful. We really like the pool. Our 1 night stay is amazing, it's like we're in Cancun mexico. Thank you so much.
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Shawn
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bright spot of our stay was the lovely young gentleman at the front desk. He was wonderful. We also enjoyed the pool. However the room was not enjoyable. The bed box springs are visibly ratty (a white zipped cover could help cover that easily) The tile floor grout throughout the room and bathroom was supposed to be a light grey but was black. The baseboards in the bathroom need to be replaced as they are awful, chipped and while in the bathroom a pill bug (sow bug) nonchalantly strolled from under one. Sow bugs live where it is dark and damp. The bathroom fan hasn’t bee cleaned in a very very long time, neither has the air conditioning unit. Over all, for what we paid for the room (over $200) we were very disappointed. We will likely not come back.
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Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms could be cleaner. Windows were filthy. Bigger soap to wash hands. Clean rooms when asked. Ours was not cleaned.
Brianna
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pool is fabulous, you can tell it’s an older hotel but has the necessary upgrades. Breakfast not included and restaurant is closed on Mondays and Tuesday.
Lara
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The outdoor pool was the highlight!
Darice
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, we really enjoyed our stay. The hot tub was cold the first day but seem to be warmer the next day. The restaurant is only open Wednesday through Saturday, which was a bit of a bummer but the pool is beautiful. The rooms were clean and the staff were kind.
Jo-Elle
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked the balcony next to the pool I feel the place hadn’t been cleaned very well, scuff marks in the walls, baseboards were not cleaned
Gregory
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice pool in beautiful, peaceful setting.
Rene
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome Pool
Brianna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You can tell it’s an older hotel but they have the necessary upgrades. The pool is FABULOUS! Didn’t realize breakfast wasn’t included and the restaurant is closed Monday and Tuesday. So that was lame. But otherwise great stay!
Rose
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the outdoor pool.
Olivia
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Love the pool something different but very relaxing for a dip
Darlene
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful pool. Room was clean had everything we needed. Staff was friendly and helpful
Lorenzo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nothing fancy but did the job for a one-night stay on a longer camping trip. Really liked the large upper parking lot for our trailer. The pool and hot tubs were quite nice. My only negative would be the A/C which didn't seem to cool the room down enough. But overall, pretty good.
Po Lam
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked a pool view room based on photos showing direct access to the pool through the balcony. However, upon check-in, I was assigned a room on the second floor with no direct access at all. Despite checking in very early, the front desk refused to change my room, claiming the hotel was fully booked. To make matters worse, the room itself was very dirty and covered in dust. The facilities are severely outdated, and the air conditioner was so loud it made it hard to sleep. The only positive aspect of this stay was the pool area, which matched the online pictures. But without the pool, this hotel falls well short of a 3-star standard. I would not recommend staying here.
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Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is quite nice. The pool and grounds are fantastic and very well maintained. The rooms are a little outdated though, but everything was quite comfy. Don't forget to ask for pool towels when you check in because there are no towels kept near the pool, so it's a little bit of a walk to get to the front desk back and forth to the pool.
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Natasha
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only good thing about this hotel is the outdoor pool. The room was dirty and in poor condition for the price. The staff was also reluctant to give us extra towels for the outdoor pool.
Number of reviews per page
20
40