The Bird In Hand

Explore The Bird In Hand
9.0
Exceptional
From 324 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.6

Service and Facilites

9.2

Traveler Reviews The Bird In Hand

Number of reviews per page
20
40
Top reviews
Claire
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic staff, room was excellent, really great food in the restaurant. I'll be repeat booking whenever I'm working back over this part of the UK. thanks so much!
Jodie
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff, nice venue
Richard
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic great location and very comfortable hotel
Pauline
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Friendly staff, good prices, comfortable room, tasty imaginative food.
Samantha
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was hot and smelled musty (Wren) when I walked in. I immediately opened the windows to try and get rid of the smell, but the windows are on a cable, so don't open very far. The radiator in the bathroom was on full which didn't help matters and I con't think there was a way to turn it off, despite being 16 degrees outside. When I tried to use the air conditioning, it turned on, but I couldn't get it to blow any air. To be fair, I didn't report any of the issues as I dragged off my hot motorbike gear and was too exhausted to get dressed and go back downstairs. Staff may well ahve resolved the heat issue for me if I'd asked. Slept with the window open all night, but luckily it was quiet - absolutely no noise from outside despite being a pub. On the positive side, the bed was really comfy, pillows were good and I was given somewhere out of sight to park the motorbike where I could chain it to a post. The staff are really friendly and helpful too. Can't comment on breakfast as it starts at 7am and I had already left.
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Celeste
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was absolutely lovely, but the photos didn’t ring true to actuality. The carpet was riddled with stains, the room smelled musty, the bathroom toilet lid had permanent scratches that made it feel dirty, the walls were marked with stains and scratches, the ceiling was damaged, and there were termites or flying ants inside near windows. Again, staff was so kind.
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Verified traveler
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The people were lovely and friendly, check in was quick and easy, and the room was clean and comfortable. 100% recommend
Mark
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very nice stuff nothing was too much trouble. Made the stay a good one.
Rachel
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Our go-to hotel if we need somewhere to stay before a Heathrow flight. The staff are all very friendly, food is excellent (both dinner and breakfast), plentiful parking. We stayed in an executive room this time - we liked the extra space and would book this again. Last time we were there we were helping some friends who had suffered a tragedy that day, and I managed to knock over a large G&T. Even without knowing what we were dealing with, the lady behind the bar calmly cleared up the mess and sorted a fresh one - no charge and no judgement. We really appreciated her kindness.
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nicola
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Nice rooms, great food,really friendly staff
Hermione Adrienne
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Second visit, great room, clean, good coffee in the room, parking on site. My only gripe on this visit is the mattress was awful, I could feel the springs through the mattress.
Verified traveler
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I am not sure how a hotel can justify a double room at £123 without breakfast and then charge £5 for a small bottle of water in the room. Staff were friendly and room was large and clean but whole place needs an update. Evening meal was overpriced mediocre pub food. Would I book again, doubt it.
Steven
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great hotel, traditonally decorated room but comfortable and spacious. Great food in the pub downstairs and helpful staff.
Phil
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent place, food, room, staff all great
David
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

A very good b&b pub. Good facilities, clean and good bathroom. Cost of evening meal a little high for the quality.
Sarah
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Accommodation was excellent. Beautifully decorated room and well equipped with tea and coffee, fresh milk, water and lovely toiletries. Could not fault room. Very good choice for breakfast which we enjoyed. Dinner was not so enjoyable and we didn’t feel it was value for money. Staff all very polite and friendly. This is a great place to stay.
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David
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This is a great place to stay, very comfortable rooms and the food is excellent. Great value for money as well.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

This was the loveliest little night away with my daughter. Drinking tea and listening to Classic FM in a big, comfy bed was the literal dream. My only observation was that the towel rail was hotter than the 9th circle and I stupidly burnt my arm.
Chris
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I liked the friendly staff and the delicious restaurant.
christian
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

I have enjoyed staying at this establishment in the past, but unfortunately, it feels like it's going downhill with little effort being made to maintain the high standards it once had. During my recent stay, I encountered several issues that were quite disappointing: No remote control for the TV: This made it inconvenient to use the television. Carpet with signs of spillage: The carpet had numerous stains, indicating a lack of proper cleaning. Flickering light in the bathroom: This made using the bathroom quite challenging and uncomfortable. Showerhead and bar not fit for purpose: The shower setup was inadequate and difficult to use. Unprofessional repair work: A noticeable and poorly executed repair suggested that maintenance is being handled by someone inexperienced in DIY. Given these issues, I regret to say that I will not be returning.
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