Definitely not a 5 star resort. More like 3 star resort. Pick a different property, save your money.

Great stay

Everything was lovely, pool bar staff was very friendly and there are a few resident cats to pet that roam freely.

We love this property! It’s a beautiful location & all the staff members are so friendly & helpful from the front desk to the buffet servers. Also the buffet is the best I’ve ever seen and tasted. All so delicious and healthy too!

Amazing location views, aesthetic, service, buffet great selection. We loved it here !!!

Amazing hotel and incredibly hospitable and friendly staff and great food!

I have very mixed feelings about the holiday. The hotel was nice, but our room wasn't. The private pool was full of flies and other insects and was tiny. There is no separate bathroom, it's all quite open plan which wasn't pleasant at times. The staff were lovely, especially Sofia in the bar, Paloma in the restaurant (very professional, hard-working and lovely) and Maria from the shop (amazing, kind, lovely woman). The food was also amazing (particularly the desserts which were incredible). But there was no air-conditioning in the main parts of the hotel except for the main bar, which didn't work when the bar was open because all the doors were open. The air-con in our room was good, thank god. Travellers should also be aware that the hotel is built on a cliff and there is only one lift in the whole complex so mostly, it is stairs (a lot of them) and slopes. Terrible if you have mobility issues. The swimming pool and sun-lounge area was also an issue. Sun beds and loungers were full right from sun-up till sun-down. Despite signs on them to say that people could not put towels on them and then disappear, this happened all the time and nobody rectified it. Suffice to say, we were pool-less for the entire holiday. Very mixed review. The views were stunning, the sea was crystal clear, the food was lush and the staff were lovely. But I don't understand how this is listed as a 5-star hotel. It is a 3-star by the standard of the rooms. £3500 wasted.

Views and design of the resort was the nicest we have ever experienced. There is no club on this resort for entertainment, it is a wellness/relaxing resort

Hotel was beautiful, but service subpar—especially prior to arrival. Sent email to me to set up airport pickup to which I replied and didn’t hear back, for example. Very costly, but not worth it. Food was just meh as well. Also, daybeds at pool more comfortable than actual bed.

Amazing resort

Rooms, food, staff and on site gym excellent. Nothing around the hotel apart from small pebble beach but difficult to get in and out of the sea due to slippery rock surface. There is a bus schedule but bus didn’t arrive on the day we chose and round trip to Heraklion cost €100 in a taxi. Wouldn’t recommend the restaurants at the hotel. It felt like a bit of a scam to get you to spend extra on alcohol when the food wasn’t of a higher quality than the excellent all inclusive buffet. Overall thoroughly enjoyed our stay though and will visit again.

Delicious food, very friendly staff, beautiful property, clean room, gorgeous sunsets and views! No complaints at all.

Beaitiful property. All inclusive dri

is so beautiful with such lovely views over the sea, from every angle

Amazing property. Staff and front desk were super nice and courteous. One thing I didn’t realize is you’d have to stay there for a minimum 3 nights to dine at one of their fine restaurants. Other than that, the buffet food was amazing for breakfast, lunch and dinner. Overall, we had a great experience and would come back if we chose to!

Scenic

The best solo trip I have been on. Staff are so friendly and welcoming and really go out of their way for you. Loved the 8am morning yoga sessions and the teachers were excellent. The pool and amenities were amazing. The beach is only a few minutes walk from the hotel. I had a sea view room and the morning sunrise was incredible. I will definitely be coming back!

The property was absolutely breathtaking! It sat on the side of a cliff and was beyond beautiful. All the stuff were incredibly friendly. I've stayed in dozens of all inclusive resorts and this one takes the cake!

Beautiful resort, amazing customer service. The Oceana restaurant (the only one with any availability the week we were there, one slot @8:30pm) was only ok, I think the buffet was better. We had a problem with our room and the electricity going out, each room in the 010-019 stretch seem to be on individual breakers. Our new room was great with no issues. The contents of our fridge from the first room were not carried over, including a bottle of Prosecco from outside the resort. The manager found us on our last night and gave us a bottle of their own Prosecco, which was a very nice gesture. For anyone in the market for this kind of stay, I would definitely recommend this resort.

Great place. Amazing food. Housekeeping room service twice a day. Amazing views from all parts of the resort.