The hotel was located well a short walk from the central market and one of the bridges - the wifi was really good in the sense that both myself and my friend could both log on to the wifi without issue. The issue we had was that the bathroom sink tap leaked and the shower head would randomly bounce upwards whilst being used which meant anything hanging up on the rail would get soaked

My wife and I stayed for a week. The staff were very friendly and professional. The property is beautiful. It’s located in a beautiful neighborhood with many small restaurants and bars. We enjoyed walking through the neighborhood both day and night as it was very picturesque. It is located very close to public transportation so getting around in the city is very easy. The breakfast was good, could have been better but not bad. The gym facilities was a bit small and I wish they had a better selection of dumbbells as I couldn’t properly do my workout with what they had. But overall the gym did suffice. The WiFi was a bit slow at times but sufficient. One last thing I’d like to see would be smart TVs in the rooms so I could stream movies or shows from my mobile device. As there we no channels in English. Overall I’d highly recommend this hotel. My wife and I will be staying here every time we visit Budapest.

I liked quality of the hotel. Close by to the metro and walking distance is short to the main attractions. Lots of coffeehouses. Cafes are around

Friendly staff and a great breakfast

In a quiet neighborhood, yet within walking distance of major attractions.

Great place to stay for a weekend in Budapest

Great hotel, slightly further to attractions but still very manageable

Clean, high quality rooms, friendly courteous staff. Very good plentiful, breakfast

Well located hotel, walkable into town, and in a rennovated historic building. The rooms are modern, comfortable and well appointed. Unfortunately, it is let down by poor maintenance. In one room, the shower was faulty: water sprays up to the ceiling; the small shower was leaking and inoperable; and the temperature control got stuck on scolding hot - apparently a known issue but not addressed. The front desk was good enough to move us to another room. But, in this room, the temperature control on the air conditioning didn't working properly and so the room was very warm at night. Then, on the third day and without explanation, all the water was shut off for maintenance - with no notice to guests. Not the best experience.

No issues, friendly staff and lovely room

We were lucky to get upgrade in room, got junior suit. Very nice hotel. Rounding area is very safe and very close to main road. I will surely recommend it.

Lovely place and very helpful staff

A lovely hotel with great amenities. A short 15/20 minute walk to the centre. Great dining spots in the local area. I’d definitely stay here again

Nice hotel. Too bad Expedia cheated on me and made me pay for breakfast eventhough the deal included breakfast

Staff were amazing and rooms were tip tier

We had to change rooms three times during our stay. First, the shower was broken in the original room. Then, in the next two rooms, the air conditioning didn’t work at all. Worst of all, the hotel manager never showed up to address or resolve the problems. Overall, a very frustrating and disappointing experience.

My stay was great the staff are very polite and helpful. Location good I really recommend.

I don't think the rating for this hotel is accurate. Just because you have a great time in Budapest doesn't mean your stay at this property was wonderful. While the hotel itself is beautiful, they lack the customer service expected from such a highly-rated establishment. The manager is to blame for hiring a staff that doesn't possess the sophistication needed to deal with customers from around the world. When I first arrived, I knew I was early for my check-in and expected to drop off my luggage and come back later. However, as soon as I reached the front desk, the agent checked my credentials, stepped away from the desk, and told me to leave and return at the correct time. I found this interaction to be quite insulting. Upon finally checking in, I noticed there was no iron in my room, so I called the front desk to request one. The person I spoke to informed me that they didn't have any available. When I asked if there was a service for pressing my shirts, he giggled and said no. He then mentioned he would get one to me when it became available but added, "I have no idea when that will be. What do you want from me? We don’t have any." The following morning, I decided to have breakfast at the hotel. When I informed the hostess that I had not paid for the breakfast package and asked if I could charge it to my room, she returned while I was getting a glass of orange juice and asked me to put everything down and sign a piece of paper before proceeding. Overall, this place is okay

great

Good hotel for a city break. Great location with all the main attractions walkable (if you are not lazy). Breakfast was limited and they ran out of orange juice on our last morning! Breakfast area could have been cleaner. There is no bar as such but to be honest not really required when these are plentiful in the surrounding area. The room safe did not work and even though this was reported it was not resolved.