Great location, hotel is modern and lovely staff. Some in key ares dint speak English very well, which was frustrating. Breakfast was ok, but not stunning, and room service food we got was not to good standard. But would def stay here again, got given an upgrade as our room wasn’t ready when we arrived.

The Puli is still going strong. Great vibe. Good food. Nice comfy rooms.

Great location and good design

Great stay, very calm and chic

Perfection!

We unfortunately didn’t stay very long this time but we loved the hotel, its atmosphere, it’s breakfast and the location was lovely.

The PuLi was a wonderful base for our second short stay in Shanghai and the welcome experience was incredible. All of the staff were very attentive throughout the stay and were so quick to help with any queries we had. We were able to fit in a massage which was truly out of this world! The Long Bar also makes a cracking Vesper Martini - and the rooms were very comfortable!

I spend around ~40% of my time traveling and residing in hotels. This establishment stands out as one of the world's most sophisticated luxury destinations. The service, accommodations, and decor are nothing short of sensational. The concierge, Mike Cai, was exceptional—almost like having a personal assistant in a new city. The staff exudes authenticity and attentiveness, creating an unforgettable experience.

Fantastic staff.

Service was awesome, dinner was great at the Phenix

We had celebrated our anniversary here for five days. All the service here is so wonderful, and we had a good time staying here. Will come next time :)

Love it all

Great hotel with beautiful amenities and a convenient central location. Highly recommend, will stay here again.

Favorite hotel in Shanghai. A treat for all senses. Will be back!

Wonderful staff extremely helpful and grateful. Had a lovely stay

Fantastic location, spacious hotel room and large swimming pool

Love the style, services and its really clean!

Simply outstanding. An oasis in the middle of the city with impeccable service. Friendly, relaxed with a wonderful aesthetic.

Great service right from the start to the finish, accommodation was clean. Home delivery food was very delicious they listened attentively to all the requests made. Complimentary fruit every evening, minibar and an upgrade! Will definitely come for longer when I next visit Shanghai. Will be recommending to friends and family. Also all designer stores at your footstep and fully equipped gym

The hotel’s customer service was outstanding, with friendly and helpful staff especially Eileen & Stephanie went above and beyond to ensure a pleasant stay.