Staff were super helpful and friendly at the front desk and in the restaurant.

The inside of the hotel is far nicer than it looks from the outside. We booked a dog friendly family room. The room was clean, the beds comfy. The bathroom was well fitted and the shower was really poweful, which was pleasing. Overall very happy. The breakfast was quite nice, with good quality ingredients. Two 'even better if' s'. 1) The coffee in the morning was not good. It was dispensed out of a big urn. Not great quality/choice and not hot. 2) squeeky floorboards. I would stay there again.

Amazing will stay here again

Was nice

Clean room. Nice deep bath. Tv central to bed. Very friendly check in lady. We stay here a lot and no complaints so far.

We had a great time in Southport and the Hotel was brilliant the room were very nice and the breakfast was very good.

Great place to visit

We had a lovely stay in the waterfront hotel. The rooms were very nice and the breakfast was great.

I was on the third floor and the internet was perfect no issues at all. Room was lovely and clean, bedding and towels brilliant white and the biscuits were an added touch. Attached humans restaurant.

Fantastically friendly staff lovely breakfast. Comfy beds relaxing atmosphere.

Room was immaculate no complaints

Room was very good - spacious and clean - we had an upgraded room. Breakfast was frustrating as hotel was very busy (which was great) but they kept running out of hot food and queues

Really friendly staff, everyone I spoke to was helpful and kind. Lovely room and communal areas. Ate in the restaurant and had a good meal which was reasonably priced

Friendly staff,

Staff was friendly and helpful great service food was prefect very nice room was excellent clean all stock ready for are stay highly recommend wil be going again soon

Great lovely place

Clean room, central location and good breakfast

Lovely welcoming check in

Doesnt look anything special from the street but once your in..... WOW. STUNNING rooms and the staff so pleasant and helpful. The bedrooms are as youd expect but the bed was enorous,, the bathroom was a beautiful wet room with exquistly decorated. We were so impressed and will return as its a perfect base in Southport to explore.

room was fabulous, staff so friendly, so helpful when confused with air conditioning! overall amazing hotel would definitely return!