This wasn't my first stay, however this was the first time I was asked to provide a security deposit of $100 per night. Out of the four employees standing at the front desk, not one of them could provide a date of when this policy had changed. Mind you, I communicated with the property prior to my arrival, and still was not advised of the deposit until I arrived to check in. This information needs to be provided prior to check in, and at the time of booking. What if I did not have an available $600 to spare? The location is extremely convenient for me, but the only think I dislike is the lack of relaying pertinent information to the customer and the fact that there isn't even a microwave accessible to guest...which forces you to have to purchase from their restaurant.

Picked the Gladstone House for the historic masterpiece that it is. So much charm and preserved history. Would definitely come back! Our room faced Gladstone Ave and it was a little loud at night with garbage trucks and such but we had earplugs and had no trouble sleeping.

This place has a lot of charm. The rooms are small but comfortable. Staff were great and tried their very best to accommodate whatever you needed. Stayed here for a night for a concert and it was exactly what we needed. I’ll definitely book this hotel again for a next concert.

Even though we haven’t stayed at The Gladstone in years we were not disappointed. It is a very welcoming environment, whether you need a lift in the vintage elevator or a delicious breakfast in the morning they have it. The room was bright and clean and the bedding very comfy. The updated bathroom was extremely clean and complete with soft towels and a big walk in shower. We will definitely be back.😃

Located about 20 min from downtown Toronto, this was a nice location to be out of the city. The neighborhood is a little bit grittier than I expected, but totally safe! My issues were more about the hotel itself. 1) Hopefully you’re able-bodied as this hotel has stairs at every corner. Only one small, old-time elevator that has to be operated by staff. Cute, but annoying to hear all the suitcases clomping against the wooden stairs. 2) I was on the second floor right by the exit doors. The exit door was so loud I was alerted every hour or two that someone was using it - even in the dead of sleep. 3) because I was by the exit door, everyone who went outside for a smoke (tobacco or weed), the smell came into my room. Again, at all hours. 4) there was a wedding one night and I happened to be right above the reception. Incredibly loud music and vibrations until 1am on a Sunday night. I complained and got a late check-out and $50 off prev room service. That’s nice and all, but I’m still really confused on why that room was left for non -wedding guests. I wouldn’t stay here again as there are better options -perhaps cheaper and nicer, but also in a different neighborhood. Not horrible, still very clean and safe! Just not for me.

Very comfortable stay, everyone was super helpful. The rooms may look cramped from the photos, but I didn't feel that at all! Very European feeling.

Amazing place to stay!! Love it!! ❤️

A perfectly enjoyable stay in a cool area with great bars and restaurants. Hotel has a lot of history and it was great to see that history scattered around the hotel in different forms. The original- still working- elevator was wonderful. Staff were always helpful and accommodating. The pool table on floor 3 was a great amenity to have and we played many enjoyable games. The hotel acknowledged my Platinum Status with a bottle of decent red wine (and card) from the Niagara region which was great. The room was a deluxe corner with dual aspect views. The room was lovely with lots of light, good AC, a good sized fridge and even better, big mugs for tea along with a coffee machine. The bathroom was decent with a solid shower and nice toiletries. The control to raise and bring down the blinds was fun and very helpful due the numerous windows. The letdown with the room, especially as we booked the highest tier to get a dual aspect for light and sense of openness, were the very dirty windows which spoiled the view and feel very of the room very much. The Wi-Fi cutting out quite often was also a negative, even more so when you wish to do a bit of work. Overall, it was an enjoyable stay.

Staff was great, extremely helpful. Great location

This is my second stay at the Gladstone and I couldn’t wait to get back. It’s such a unique boutique experience. The rooms are wonderful and guests receive complimentary gifts. The location is perfect and close to great places to eat. You can walk or take the cable car. My brother lives very close a 10 minute walk away. I would go again and highly recommend it.

Convenient location. Staff were welcoming and helpful. Room was very "compact". Had a great meal in the pub/restaurant.

Frida at the front desk reception was the best! She helped me out a lot during the stay. She went above and beyond to ensure everything was perfect with my room and requests. She is so sweet and caring and I think is an amazing part of the Gladstone Hotel’s team. Thanks for everything you are truly appreciated! The stay and the room was exceptional!

Hotel is clean, comfortable and service was great. If I would have to say something negative is that you can hear the noise outside when you are in our room but it is expected with an old hotel. I would recommend this hotel to anyone that isn't a light sleeper.

Our room faced the street, and it was extremely noisy both during the night and in the morning.

It was fine.

Cool hotel. Would def stay again

Loved this place. Have stayed several times and it never disappoints

Lovely trendy hotel in great location. The karaoke till late was very tiresome

The building was a old but super charming and renovated. If you need anything, just ask. There was no mini fridge in the room, all I had to do was request one and it was there when we arrived. The history of the building is amazing. The elevator is like something out of a Bond movie. There are common areas on each floor. Ours had a pool table. Gladstone is definitely worth the stay!! The staff will try everything to make your stay comfortable. Just ask!!! And, Chef is wonderful!! Everyone is!!

Beautiful historic building with working old school elevator. Modern clean rooms with comfortable beds. Walking distance to World Cup stadium. Smash burgers in bar were delicious. Only issue we had was parking garage was too low for our truck but we were easily able to park overnight at the grocery store behind the hotel.