The staffs were amazing. Breakfast was wonderful. Special mention to Matteo, who was friendly, easy to talk to, and provided us with wonderful information in the area. Thank you also to Chiara, Noami, Felipe and others i may have missed (sorry). Amazing staffs 👍 We will be back. Thank you

Nice hotel, staff very kind. Walkable to the centre of Milan.

Perfect staff. Amazing service. Very well located, decent rooms and very good breakfast

The location was easy to get into the center of Milan. A quiet street. Personnel was wonderful.

The staff was exemplary but the accommodations were underwhelming. They told us we were given an upgrade so I cannot imagine what our original room was like. The room had two twin beds put together, side tables and one folding wooden chair in the corner. Definitely disappointed from what I saw online when reserving. I felt like it was in a hostile. Beautiful staircase. Outdoor seating area was horrible. Dirty with all kinds of stuff just laying around. Inside the halls were very worn down with marks all over the walls. Again, staff was exemplary but accommodations were lackluster and very disappointing. Also, again, our room was a “upgrade” from a “standard” room. I can’t imagine what that room was like.

Great little hotel, perfect for a city break. Wonderful buffet breakfast to set you up for the day

Very nice staff. Room is great. Breakfast is awesome. Will come back

Every one from the front desk to the kitchen were fantastic . Thank you for the wonderful stay !!

Amazing

A well-located hotel, around a 25-minute walk from the central attractions. The trade-off is that it is an older building and everything is quite cramped, from the single lift that would struggle to accommodate more than 2 people to the size of the room and en-suite, which has most things you need (though no coffee-making facilities) - mostly within arms reach! A balcony was a plus given the size of the room, but although it had a table and chairs, it seemed otherwise somewhat uncared for. On a euros-per-square-foot basis, it was pretty expensive, but that seems to be the way with major European cities these days. Staff are efficient and friendly, breakfast is decent (though could perhaps be a little more varied each day) so overall it was good, but not great.

Clean, comfortable and very friendly. It did all we needed

Great staff, very hospitable, calm area, walking distance for sightseeing and restaurants. We would return and recommend to family and friends.

First time in Venice. Great location from train station and shopping. Close to sights we wanted to see while visiting.

The staff was amazing. Very waft check in, great free breakfast, and clean rooms.

They should have snacks available for purchase.

10/10 experience! I cannot recommend this property enough! This was my first time visiting Milan and, even before my stay began, the staff at Hotel Lancaster were super communicative and made me feel at ease. The room itself was incredibly spacious, comfortable, had a beautiful window that offered views of the street below, and was perfect for relaxing after a day of exploring Milan. The location couldn’t have been better and is close to everything (restaurants, shopping, etc.). I highly recommend this place and will definitely be returning on my next visit to Milan.

Very cordial employees, kind and always available. Nice breakfast atmosphere, good food, included in the cost of the room.

The staff were exceptionally courteous and helpful! A great place to stay in Milan! Sights, great restaurants, and a beautiful park all walkable.

Had a lovely stay , good location , attention to detail was great . with a welcoming team of staff at check in check out and at breakfast .

Very nice, helpful staff breakfast was good. Very helpful. Just a bit further out so gotta take the tram but very close to Chinatown. Staff was very helpful and welcoming.