The staff was phenomenal..very kind and very helpful. The food was perfect way more than I could imagine eating with so many options of meat, pastries and bread. The environment was fancy yet cozy. The view was gorgeous and a good place to walk around! The bed wasn’t that comfortable but that’s so small complaint compared to the amazing experience I had I didn’t think twice about it. I will be going back next visit!

Beautiful place!!

This hotel is absolutely beautiful and the staff are exceptional! Every member of staff made sure we had everything we needed and they did so happily. We stayed here for 2 nights and as each member of staff went off duty, if we were downstairs, they came over to say goodbye and to see if they could do anything for us before they left. Breakfast was excellent and there was a wide choice served in a beautifully elegant room in keeping with the rest of the hotel. We could've had breakfast outside in the garden if we'd wanted. Our room was stunning with everything we needed. We had a garden view with a nice long balcony and 2 doors leading onto it. We asked at reception for a recommendation for lunch/dinner and they suggested an Italian restaurant 5 minutes walk away that made homemade pasta. They booked it for us and it was extremely good and reasonably priced The hotel is about 10-15 minutes walk in the heat (38 degrees) to the start of town so if you have trouble walking far i would suggest a taxi. One day we got a taxi into the San Lorenzo district as this would've been quite a trek and it cost around €15 (via the outskirts) there and €10 back (bus the centre of town). In the evenings we had a nightcap in the hotel bar and their Aperol Spritz was the best I've had. There is also a rooftop garden with amazing views.I spent a long time on Expedia to find the right hotel for us and this hotel did not disappoint. It was perfect in every way and I can't praise this hotel enough.

We loved the rooftop view, charming outdoor garden and the beautiful breakfast. Hotel staff in particular Heardeep were very helpful and friendly. We highly recommend a stay at this hotel. It was the highlight of our trip in Florence.

the staff was amazing! they went above and beyond.

i love this place and the staff!! only thing i wasn’t the most pumped about is how you give your key to the desk whenever you are leaving the hotel. i understand they are very unique keys and pick pocketing/theft is common so it’s not the worst idea to do this.

This hotel has a lot of character. Every room in the facility was carefully decorated. The room felt like a room in a fairy tale. The staff was amazing. They were very attentive and helpful. They went above and beyond to make our stay pleasant. I will definitely stay here again or recommend it to my friends and family.

Great place, wonderful breakfast.

I really liked the location. I had a nice view of the water. Great cafe a block away. Close enough to everything without being in the middle of a noisy area. Very kind and helpful staff. Breakfast was very good

Property could use a renovation in the rooms.

Great location, cool atmosphere and wonderful service

A beautiful hotel all round.

I loved the style of the hotel, the staff is very nice, the breakfast buffet is very good, the comfort, is very well allocated in the city, the hotel has the touch of the classic Praga, it made me love more the city, I highly recommend it.

Beautiful hotel in the outskirts of the old quarter. Easy to walk to the main attractions and museums, and quieter. Friendly staff, willing to help. Delicious breakfast served 8-10:30, with delicious coffee. 11 min walk from the main train station.

Great example of Florentine hospitality. Superb buffet breakfast. Only drawback was the steps up to the front entrance but staff were quick to assist with luggage.

The hotel is in a great location of sights, train station and while old in style the room was clean and a lovely balcony with a river view. Breakfast had a good selection and the staff were very helpful and attentive. It is a good base to see Florence.

Spacious room. Decent breakfast. Polite staff.

5-star rating for the staff that goes above and beyond to make you feel welcome. Convenient location, just a couple of minutes walk to the main attractions. Beautiful garden and closed paid parking. Great rooftop view. The hotel itself needs immediate renovation. The smell of mold in our room got me sick after two nights and to help the air conditioning system is so old that the room never got the temperature down. When we arrived at the room, room was not very clean and it had hairs from the previous guests in the bathroom and on the furniture at the feet of the bed. Mattresses are already losing consistency probably because they are too old. It is a family owned hotel and therefore I will be more lenient on these facts than I normally am and hopefully they will make me the necessary renovations for us to come back again.

Cute hotel along the river. Close walk to everything. Comfy and safe

great option!