The location is excellent and the room was clean and comfortable. The towels were changed daily and the beds were made also. The air conditioning worked well but you have to give it time to cool because as you exited the room removing the key (card) would shut off lights and A/C. Although the facility in itself is old it is well kept and having an elevator was a plus. The only thing I did not like was the fact our room was in a separate building across the street and that some undesirable looking people would be sleeping outside on a bench at times but the Hostal has no control over that situation. I can't comment on the breakfast because we always ate outside.

I booked the hotel based on reviews & pictures, but was actually accommodated in a sister property across the road which bore no resemblance to the one booked! I am taking this up with Expedia

Clean room, big TV, clothes line, fridge, A/C. Close to everything

Clean, air conditioning, nice staff and quiet.!!

Habitación limpia, de fácil acceso a los lugares principales de la ciudad de Madrid.

Room was clean

Excellent stay overall. The hotel has a great location, very convenient and close to everything. The experience from start to finish was very good, and the staff made me feel welcome. Definitely a place I would return to without hesitation if I have the opportunity to visit Madrid again.

There was no shuttle. Flat rate of 33 Euros by taxi. Location was great, staff was super nice. Overhead shower was broken, so had to use the hand sprayer. Beds were really firm. Best feature was that they held the luggage for a few hours before and after check in and out, which we needed.

This is right next to the Puerto de Sol, and nearby the Plaza Mayor, an excellent location for enjoying the city center and restaurants. There is also metro stations close. Price was reasonable. Would recommend and stay again.

A perfect location to enjoy the old city of Madrid, right next to Puerto Del Sol and nearby Plaza Major and the Theatre District. The elevator was a bit of a problem; otherwise the rooms were pleasant; clean and comfortable. Would book our stay there again.

El hostal limpio ,el guardia de la puerta muy amable, las habitaciones aceptables, esta perfecto para unas vacaciones donde se quiera conocer la ciudad porque tiene una buena localización.,en los alrededores lugares donde comer .para mi familia y para mi estuvo muy bien.

Internet was fine. Basic accommodation in good location

Walking distance to landmarks, train station, clean hostal,and very friendly staff.

Didn’t use air conditioning. They didn’t offer breakfast

Reception staff on arrival and duration unfriendly and unhelpful. When leaving new receptionist was OK. Mattress on bed was collapsing on on one side,which made it difficult to sleep I reported this to the receptionist. Room cleaner did the best they could. Unfortunately I had to manage with discomfort for the duration of my stay

Nice hotel in good location

A/C OK

위치는 참 좋았지만 샴푸도 없는 호텔

Location was perfect. Centered around restaurants and placed to visit. Easy to walk around. What was concerning was the strings of hair on the sheets, blankets and the room floor.

Was placed in the Annex but it was safe and clean