Hotel Marais Bastille

Explore Hotel Marais Bastille
8.8
Very Good
From 747 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

8.8

Service and Facilites

9.2

Traveler Reviews Hotel Marais Bastille

Number of reviews per page
20
40
Top reviews
Kristen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were very happy with our stay and recommend Hotel Marais Bastille. The size of our room was fine with plenty of room for luggage, closet hanging space and counter top space in the bathroom and bedroom. The room was also very clean. The “view” of the courtyard was a view of the three sides of buildings. However, we were mainly in our room to sleep, so a view was not important. We were glad our room was only one floor up, since we were able to use the stairs except to move our luggage upon arrival and departure. The elevator is very small, accommodating two people or one person and some luggage. When we departed, we had to wait about 10 minutes before the elevator was available. Again, this was not important, but something to be aware of. We were very happy to find that the stop for Bus 69 that directly serves the Louvre and Musee D’Orsay was very close to the hotel. Our bus journeys were mostly trouble free, but be aware that return service changes in the evening. Our outbound half hour trip became a return trip of two hours one evening, because we had difficulty finding the correct connections. Two highlights were how quiet our room was and the service from Olivia who runs the breakfast room. Not only was our room quiet, but the neighborhood is quiet at night as well. Although the breakfast room is very small, the selection is fine, especially the apple cake that Olivia makes herself. She also serves lattes, etc., as part of breakfast. Olivia is a treasure.
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Frederic
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This quiet hotel turned out to be perfect for us. Welcoming staff and amenities, and an easy walk from Bastille and le Marais make this one one my favourite in Paris.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were charming. Hotel located very close to metro and 5 minute walk to operaBastille. Clean room, well maintained, very comfortable bed, good breakfast. Poor wifi in our attic room.
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A clean and comfortable room with an extremely convenient location for Bastille Opera and Gard du Nord. A good continental breakfast and friendly staff.
Tyler
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was super helpful, courteous, and professional. And the beds were the softest we found in Europe. Definitely recommend staying here.
Janet
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everyone at the hotel was very hospitable. Room was super clean. Totally would stay here again.
Jason
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff, excellent English, great location. Close to Metro, Marais, Bastille!
DONNA E M
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Had a great time at Hotel Marais Bastille! Room was clean and lobby was nice. Staff and front desk was so nice and helpful, always. Location was perfect, as its walking distance from the le marais and bastille area. Lots of cafes and shopping to do. Very near 3 different train stations. Bus stop nearby. I'd stay here again!
Roger
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very nice hotel. Well positioned. Comfortable room. Helpful staff.
Jean
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean room, comfortable beds, friendly and helpful staff, great location.
Jeffery
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location. Walk to great shops, food and metro. Helpful staff. Nicely decorated room. Safe neighborhood
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Wonderful stay in the fall ; no need for AC or heat ! Enjoyed the market in the boulevard across the street. Excellent location near 2 Metro stops & just a short walk to the Bastille . Managers friendly & helpful . Wonderful breakfast !
Andre
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Really enjoyed our stay. It was in walking distance to Le Marais for dinner options and other attractions.
Ahmet
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The 1st room on the ground floor is not appropriate/ suitable as a guest room. It is next to the hotel kitchen, public toilet and door opens to reception lobby area. Very noisy. Luckily the staff were understanding and gave us another room the following night.
Silvana
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a very bad experience during our stay. We got stuck in the elevator for a few minutes and when we rang for help, the hotel staff spoke French and the anxiety of not being able to understand was scary my husband had to pry the doors open and the staff showed zero urgency or concern. Despite clearly explaining the situation, they offered no assistance, no compensation and didn’t even bother to check in afterward. Being trapped in an elevator is a safety issue, and the complete lack of response from the staff was unacceptable. Emergencies can happen, but how a hotel handles them is what matters — and in this case, they failed.
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Serena
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We got stuck in the elevator which clearly states holds 5 ppl we were 4 ppl. The rude manager didn’t even offer us a coffee for what we went through. She kept saying it’s not our fault. She said this happened last Friday as well. Obviously there’s a problem with it. Overall never going back for reasons of the awful customer service. She was extremely rude.
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Sam
icon-
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The hotel was very nice and very well situated in Paris. Staff were incredible and couldn’t fault them at all
Nigel
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We like the location very much. The room was very clean quiet with a very comforable bed. It is lovely with many interesting restaurants close by. On Saturday there is a wonderful market right in front. We enjoyed our stay very much!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Old building, mold in shower wall, moisture related damage on shower door. Room has poor nature light which feels depressing. When I asked for extra towels, she told us no and we would have to pay extra for it. On the upside, people at the reception are friendly and helpful.
Yin Ju
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I love how convenient the location is.
Number of reviews per page
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40