We stayed for one night and the location is fantastic — a very short walk to Gloucester Road Underground and easy to reach Kensington High Street and Kensington Gardens, with plenty of amenities nearby. The room was clean and functional, although quite small and only had space for one bedside table. Unfortunately, we were placed in a basement room between the lift and the breakfast room. The soundproofing was very poor and we were woken early by staff setting up breakfast. Our window also backed onto what seemed to be a generator or air conditioning unit that ran constantly throughout the night. Breakfast was okay. Overall, we would only recommend staying here if you are in a room away from the basement, as the rest of the hotel may offer a much better experience.

Breakfast was very basic, even for a continental. Bed was rock hard. Pillow was rock hard. Room was air conditioned which is nice. Bathroom was disheveled, with mould behind the shower and toilet, but otherwise clean. Staff were friendly and helpful.

yes , shops nearby air conditioning - NOT GOOD

Room was small and basic but clean. Bathroom was clean with good shower. Conveniently placed for underground station.

The single room I stayed in was literally a box! I had two pieces of luggage and I couldn’t move around the room. The carpet was dirty, the mattress was hard, the bathroom was gross. The only thing good was the location. Never ever again!!!!

Limited choices for breakfast compared to the cost, we were offered fresh cooked eggs when noticed we were unhappy with the selection, which was very much appreciated. The front desk friendly and room and surrounding areas very clean. The location was EXCELLENT for activities and transportation.

Very helpful and friendly staff. Great breakfast, very clean everywhere in hotel.

A nice hotel if you’re just looking for a standard room to sleep in before heading out to sightsee during the day. The room was pretty quiet, no traffic noise or anything like that. And it was warm and fairly clean. The bed was a bit uncomfortable but not too bad. And the hotel is really close to the tube station so really handy getting to local theatres and attractions and it’s also close to fast food and coffee shops and grocery stores

The staff was friendly and accommodating.

The room cleanliness, and the pleasant staff

The Staff were great from beginning to end. The room and bathroom were very clean, but a bit worn. The stay was really pleasant!

yes!

It was handy for the tube. Clean acc in quiet area

Excellent staff, room a little tired around the edges but clean

the staff was very accommodatng

Nice breakfast, clean rooms, spacious bathroom, quick walk to subway/underground station. Very safe and quiet neighborhood. Excellent service and staff.

Room was really clean but a little tired. Rules were loose in the bathroom and the shower was held up with sticky tape. The staff were really friendly and professional and the location is great for RAH. Bed was nice and comfy which is the most important thing!!

Staff friendly. Location was good with a tube station close by. Quiet road with no traffic noise

The rooms are small but clean and adequate and within walking distance of Gloucester Road tube station. Very convenient also for local amenities.

Very nice stay. Everything perfect. Room was comfy. Everything clean and orderly. Staff went above and beyond