Perfect location and great decor. The rooms were very noisy though (internal noise from rooms above/next door - could hear every step, shower, chain flush), and disappointing that car couldnt remain in car park after checkout despite hacing paid for 2 full days (we requestwd 2 hrs and car park was entirely empty throughout)

Everything was perfect, the staff were very helpful and nice. The room was very cozy.

Nice boutique hotel in a good location. Older hotel so rooms are quite small; and for some reason the toilet is very low which makes it very uncomfortable. Fresh complimentary croissants in the lobby for guests, which was a nice touch.

This is a lively hotel in Biarritz. It’s just above the old port area, a short walk to everything we wanted to see. The staff was exceptionally friendly, and breakfast in the charming breakfast room was a cut above the other French hotels that we stayed in. My only concern would be that for those with mobility issues there’s a bit of walk uphill to get to it, but that’s true of most of the hotels in Biarritz.

The hotel is very stylish and beautiful garden and common areas. The staff were very helpful and polite. However, room was noisy, and the shower got all the floor wet in the bathroom. Breakfast was limited, with one of the worse scrambled eggs I've had, and very few healthy options (i.e. only sugary cereal, full falt milk and yogourt)

I trusted your rating, but is very misleading. The lemon water at the entrance was spoiled and I got sick

Amazing hotel with a lovely breakfast. Staff were very friendly.

Beautiful hotel in a great location to walk into Biarritz shopping centre, also very close to the food hall. Breakfast was expensive, but all locally sourced products, which were delicious.

This is a very nice small hotel. The staff was super-friendly, the location is just a short walk from the town center and slightly longer to the beach, our room was spacious, clean, and had great A/C, and the neighborhood was mellow and quiet.

Excellent experience! The property is very nice and the personnel very welcoming and professional! The breakfast is also very good!

Very nice hotel, great location

Excelente experience i

Unfortunately the hotel management was quite inflexible in assisting with an unintended and erroneous duplicate reservation that was made in the same name/time. They charged for both reservations and made no effort to accommodate me as customer, in fact, a repeat customer. Highly disappointed.

Wonderful staff, great location, very comfortable!!!

Lovely hotel in a great location.

Excellent breakfast featuring home made granola and yoghurt. Great staff too.

This hotel is in a great location for walking the old downtown and access to the beaches, shopping district and cafes. The room was clean, comfortable and well-appointed. The staff was very welcoming and helpful with recommendations. Definitely include the breakfast if you stay as it was an outstanding continental spread. If I'm back in Biarritz, I'm staying here again.

It’s a great location and staff are friendly. Perhaps notices to remind people to not be too noisy in their rooms. Keep tv’s down

A lovely hotel with very helpful staff, free water and croissants in the foyer. Importantly, especially for older folk, there is a lift.

Friendly and helpful team. Beautiful hotel