Very central location and friendly check-in Amazing views at breakfast served at the top floor

Had a great stay at Hotel Italia. On arrival, flight was delayed and train from Rome delayed but lovely lady on the front desk offered to stay until nearly 9pm so she could check me in which was hugely appreciated after such a busy day travelling! The room is big and airy, very tidy with a comfortable bed. Location is perfect being only a 30 second walk from the main Piazza. Already looking to book our next trip to Cortona and will be staying here again!

I can’t say enough good things about this place. We’ve been raving about it since we left, and will recommend to anyone going to Tuscany (Cortona as a whole, but ESPECIALLY Hotel Italia). We were a pair of 21-year-old girls travelling alone, and the staff made us feel safe, at-home, and empowered to ask questions and get acquainted with the area. The comfy bed, working outlets, and bathroom amenities were a refreshing change coming from Rome. We were in a basic room but still enjoyed our view of the surrounding buildings. The breakfast was lovely, and the view was unmatched. Franz was a fantastic Hotelier, and allowed us to leave our belongings for a while so we could continue to explore after check-out. Overall, this was a fantastic experience and I can’t wait to come back to Hotel Italia again with family or more friends!

The location is the best. Close to all the fun things to do in Cortona.

Wonderful hotel. Small personable

Fantastic location, amazing views of the Tuscan valley, impeccable service from check in to check out.

Beautiful place, loved it!

Nice location to restaurants and piazzas. Friendly staff and good breakfast.

Perfect location.

Excellent location and super helpful staff. Very quiet room. Nice breakfast.

The staff at hotel Italia are very welcoming and helpful. The hotel and rooms are incredibly charming. The view from the upper floors is absolutely breathtaking.

Check in was easy. Staff very helpful. Room was large and very clean. Bed was very comfortable. Elevator was very helpful especially for getting to breakfast on the 4th floor. Breakfast room had glass all around providing a great view of the valley. Food was substantial. Even had pancakes. Adding eggs would be nice for visitors. Person working the breakfast room was very nice and made us fresh coffee and cappuccino each morning. Highly recommend this hotel. It is very close to the center of Cortona, easy walking to the many wonderful Cortona restaurants, stores and wine shop. The lobby was beautifully decorated for the holidays.

Great location

The reception of the hotel was lovely, i run the bell and a kind lady promptly help me check in. The hotel was really good for the price, it was not a fancy hotel but it was clean and the room and the bathroom were a good size for one person, and with enough space to hang clothing. The top floor where breakfast is served has an amazing view. The hotel is just steps away from Piazza della Repubblica and close to all restaurants and shops. I highly recommend this hotel.

We had to change our plans due to the strike of public transportation on the day we were supposed to travel and needed to stay an extra night in Cortona. We were fortunate to find this hotel on short notice and the staff was very accommodating. We were allowed to check into the room in the morning. Breakfast the next day was delicious. Friendly staff! Definitely recommend this hotel!

Everything was great about this property except for the “musty smell”. Location, staff, breakfast, cleanliness, etc was fantastic. The decor is a bit old to match the property which some might find charming. The beds were “firm” and the pillows thin but there were several of them.

Very central but quiet, with the always helpful Chiara behind the front desk.

Great location! Right off the square and nice little cafes and wine bars. Food was great! Hotel staff were amazing. Very fun and accommodateing!

The hotel is in a small side street which makes it nice and quiet. The hotel itself is utilitarian in that is clean, quiet and basic. Location is GREAT for both the metro (5 minutes walk), main train station (2 metro stops away), Trevi fountain (5minute walk) with lots of dining options. It’s not fancy, but location was great. There is also a grocery store at the bottom of the road which is well stocked for food and snacks. The afternoon shift male receptionist was super rude and unhelpful… unnecessarily so.. but other staff members were pleasant and helpful. No breakfast options, but again walk down the hill and there are a couple of decent boutique hotels that allow outside guests to dine there!

This is the first time I've stayed at this particular property in Cortona. It is only staffed from 8am until 8pm, so when the fire alarm went off at 5am they were unreachable for over 2 hours while the alarm went off continuously. Luckily a false alarm, hate to see what would have happened in a real emergency. The emergency numbers provided were not working. We went to the police department, they did not come. We called 112 and they sent the fire department after 1 hour wait. We know alarms happen, however, the response was not satisfactory. The hotel charges the same price as a fully staffed hotel, I would not recommend it over other hotels I've used nearby. It's unfortunate. Also, no fridge or water in the rooms. I would classify it as more.of a hostel for the local college that utilizes the hotel frequently. I don't like to give negative reviews because all agencies can have a one off. Hope they improve their policies and also staffing a full hotel 24/7 would be appropriate.