Main elevator consistently did not work. All inclusive didn’t include many drink options or snack options. Food buffers for breakfast, lunch and dinner weren’t that great. Staff was great and the room was good. A/C actually worked too!!
Oussama
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good place for family
Paul
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nice modern hotel good breakfast nice air conditioning in room would definitely stay there again
Andrew
Friends and Family
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Visited a few years back and was fabulous. This year was very disappointed. The food was terrible, the hot buffet was mostly cold, and the room was average, the balcony view was disappointing, and the bathroom arrangement was poor
Monica
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Lovely hotel in good location, handy for the train into Barcelona
Sherami
Leisure Family
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
This is a really fun place to stay. It's close to the beach and sits on a boardwalk with a bunch of weird shops and some good restaurants. The buffet was good, and my kids loved the variety. The room was big and clean. The staff was very helpful as well. You do have to park off-site if you don't want to pay for parking, but it wasn't a problem at all. We will stay here again when we return to Spain!
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Della
Leisure Family
4.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Twenty years of a regular tourist and this is not a hotel I would return to.
Rooms need updating, many overheard complaints at reception and for a 4* I’ve never seen such a poor food selection. The look of guests faces said it all. Disappointing.
Verified traveler
Leisure Family
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Just all in all a good room and service, only complaints is that i asked for a triple room with a double bed and a single and instead got 3 triples, also very unique design with an open shower however not appropiate if travelling with family. All in all good hotel with amazing amenities, gotta try the breakfast buffet!
Aisling Caroline Anne
Leisure with Children
4.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Location was good with beach a stones throw away and rooms were kept clean. However food was cold and bland so we ate out a lot.. breakfast was a bit better than evening meal. When we checked in there were no towels in the room and spilt ice cream from the last guest on the balcony. We were told we had to move rooms mid stay then given the wrong key several times necessitating running up and downstairs 3 times late at night with a young child. Then the next morning when we eventually did move we were told we didn’t have to after all and we had to return to the original room. Such a faff and staff weren’t helpful. Electricity went out one night too.. Check in also took forever and it seemed there was constantly a huge queue at reception so it was tricky to get the multiple issues we had resolved. Very small amount of food on offer for a large number of guests meant it was always cold by the time you queued up/waited for everything (microwave was there for this purpose which said a lot) and the staff started clearing food away 15 mins before end of service times and actually pointed at their watches and told a group of elderly women to leave at 10am etc. very rude. We found Meal times were awful to be honest with the lack of tasty warm food and queues and general
Hectic feeling of it all. Felt sorry for AI guests. Location was great but any hotel along the long sea front had the beach etc, wouldn’t recommend this hotel sadly, in our opinion it was not 4 star quality.
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Emma
Leisure Family
2.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Filthy room bed falling apart , 300 kids running around screaming , bugs in room . Toilet roll holder hanging off . Shower leaking
mei ling
Leisure with Children
4.0
/10
Reviewed 170 week(s) ago
Expedia Group verified review
Limited variety for food.
Should install fans in different areas.
Richard
Leisure Family
8.0
/10
Reviewed 176 week(s) ago
Expedia Group verified review
Very friendly staff, everything was always very clean
Justin
Leisure
8.0
/10
Reviewed 177 week(s) ago
Expedia Group verified review
Very professional staff and clean property. If you must visit Malgrat de Mar, then this is the place to stay.
Verified traveler
Leisure
10.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
We have been to this hotel on numerous occasions it’s modern in a good location and the staff are friendly and it’s mostly couples and family’s not loads of drunken yobs
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
The food was amazing, so much choice. The room was a little outdated , towel rail was broke as was the shower head.
Verified traveler
Leisure Family
8.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
We enjoyed our time here a few things need updating a little but not much. The food was great we love trying new things. The entertainment was brilliant as where the staff. We will be back again
Sarah
Friends and Family
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Everything from the room to the staff was great! Good views of the beach, good size pool with lots of beds and brollys. I have nothing to complain about, even the buffet changed every night so good selection
Michelle
Leisure with Partner
8.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
Liked plenty of available sunbeds.
Disliked our room, really tiny could not sit on balcony as legs wouldn't fit when sitting in those ridiculous chairs!
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 340 week(s) ago
Expedia Group verified review
Prior to arrival I requested a double bed and got 2 separate beds. I asked the reception for king sheets and they quickly came and made one big bed for us. I appreciated that. Bed was comfortable, and room was clean. The view from the room was awesome. Lunch and dinner are ok, could have been better. Think it would have been better if they cooked more regional meals. Staff was super friendly and professional, and there was entertainment every night. Overall we had a great stay.
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Verified traveler
Friends and Family with Partner
10.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
We have now stayed at this Hotel 3 times it is very modern inside and spotless the pool area is ideal and plenty sunbeds on two levels only issue on this visit was that the promenade outside the front had all been ripped up and was under construction but we heard no noise or disturbance so I would not let this put people off as in a couple of months it will be finnished and it is the first section to be done so it should be amazing.