Treated my family like if they where at home!

Over priced. Unfriendly staff (male cocasian with glasses) tried to overcharge for our 4 yr daughter. Facility showed in the website (eg indoor pool) costs 15 euro per person. Dinner courses comes with desserts bought in a supermarket (eg ice cream). Room is tiny and lacks facility such as a chair or sofa. Not worth the price.

Great room, lovely bathroom, delicious breakfast. Hotel restaurant also very good but a bit expensive. Staff were very helpful and always courteous. The hiking trails were awesome although the map is more artistic than accurate.

Liked the relatively early supper hour (starting 7:30 PM). We had the daily menu everyday, always tasty. Dining room staff very friendly and helpful. Buffet breakfast was great, recommend the simple tasty omelet (that you ask for). Hikes up at the Vallter 2000 area were amazing, especially the ridge coming down from the tallest peak. Almost deserted during the week in October.

Very friendly and helpful staff. We came without adapters (forgot them!) and manager searched really hard to find us a solution - a mobile phone charger that fitted. Need to be able to speak a little Spanish, or better - Catalan! - if possible, but everyone worked hard to understand what we wanted and daytime desk manager speaks good English. Packed lunches available on request (filled baguette, fruit, water and something sweet - ideal for the mountains).

El trato

Fantástica experiencia

Hotel totalmente recomendable. Trato muy correcto y su cocina espectacular.

Familiar, sencillo pero a la vez calido y confortable. Lugar ideal para pasar unos de descanso y relax.

Good hotel, but the isolation within the rooms is a little bit low (you can hear easily the noise of people in the other rooms next and above you... It is a pity that you have to pay extra to use the little indoor pool, for sure in low season they should better make it free when the outside pool is not ready for use... But in general good hotel, very kind staff, but price wise just for sleeping, price in low season is quite high...

Positivo: La amabilidad de los trabajadores A mejorar: El colchon no era especialmente cómodo

Muy buena y cerca son de esquí

Ok

Tuvimos un problema en la hora de llegada del hotel, y nos dieron muchas facilidades. Todo estupendo

Ideal para ir con la familia a esquiar. Muy cerca de pistas.

Todo muy bien calidad precio,habitacion perfecta y sitio muyyy tranquilo setcases si quieres relax

Muy tranquilo

Sejour tres agreable personnel souriant serviable et tres gentil le cadre est magnifique

No tenía wifi en la habitación

Muy, muy acogedor y el mejor desayuno de hotel que hemos comido nunca!