Excellent value for money and our room was very nice, and spacious for a London hotel. Staff were very pleasant.

yes all that is needed

Lovely staff, I arrived early having booked a single room and they upgraded me to a double for free as they had it ready. Breakfast was standard continental. Only thing really was the room was very cold at night, seemed like very old windows

The room was spacious and clean. Good location, quiet street, short walk to 2 Tube stations. Great staff, would recommend!

Ok property. Friendly staff but in need of some upgrades.

Yes

Not given enough time to finish before staff started clearing away.

Nice hotel conveniently situated. Nice room, although the safe didn’t work. Good breakfast. Good value.

Great staff and lovely location.

Comfortable bed, great location

I loved the location of this property and how it was situated within its neighborhood. My room was clean and the staff was friendly and kindly let me in my room a bit early after long travel.

Fantastic location. Very safe. Excellent staff and service

A clean room, with everything you need in it including a fridge; a beatiful modern shower/toilet room. The only minus is that WI-FI was not working.

clean room close to carnival but no wifi as advertised or phone service

Such an old building , no air conditioning. Doors and windows are difficult to use. Illogical room set up, fridge in a cabinet blocking all circulation thus it couldn't get cold. No screens on windows so bugs flew in all the time, bathroom with no place to hang towels or toilet paper. The only nice thing was the included breakfast.

Not a suitable property to stay during summers. NO Air conditioning - rooms are suffocating to stay without AC in London Summer seasons - Nights are terrible. Also no lift means that anyone who stays 2nd floor or above with luggage will have a terrible time taking the luggage up or down.

Patient friendly staff good location Hyde park

Good value, great location.

Good

We rented 2 rooms. We had a bed bug experience in one family room but was moved to another family room that same night. The location is great. Walking distance to the tube. Safe area. The breakfast was nice. Our room was upstairs so it was quiet. The other room was in the basement and they mentioned they could hear the trains but not enough to keep them awake.