Breakfast ok. Staff very welcoming prime location for train station. Customer service good. Thanks Tony

The room was clean, they dont let you stay with the key of the room, that was strange to me. But over all it was ok.

Breakfast was good.Staff was excellent. No shopping nearby. Room condition was awful- no AC, no fan. Rundown bathroom amenities and facilities. Holes in wall. Very disappointing and not worth this money.

The room needs some renovation.

Decent breakfast but limited choice. Excellent helpful staff. Very convenient to the train station. Good variety of restaurants and shops around. About 25-30 minutes walk to the centre of the old town.

Nice place. Close to the main train station and the town centre.

Hotel needs update. Safe in my room was broken. Breakfast is not free and not really great. The staff was friendly and helped us when we asked to store our lugga after check out. It is good for one night though, not for a long stay.

Room was nice...staff was beyond amazing...the location was terrific.

A friendly welcome and a clean comfy room albeit with a very small shower cubicle, convenient for the station and mostly very quiet.

Room was ok.We just stayed for one night.Nothing else to add.

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Staff was great and the hotel is very close to the train station. However, the room was quite dated and not the cleanest. I felt the price was a bit high for the condition of the hotel.

We had a room that was right on a main street and it was noisy with a street light right in front of our window. The breakfast was included which was great for us and they had a lot options. My hisband ate a questionnable hard-boiled egg and he was sick for thw whole day which kind of messed up our plans. Just stick with what italians do best for breakfast : cheese, cured meat, pastries. Those were great.

The check in was easy. The room was lovely. The area around the hotel felt very safe. It was well located for the railway station, for cafes/restaurants/etc.

Need new mattress in rooms

The major concerns were broadly acceptable - fair breakfast, friendly staff, acceptable cleanliness. But there was no heat in the room and the staff was unable to either explain or rectify that condition. This hotel is not an antique, either; but its sign was not illuminated and about half of the lobby had been blocked off and was dark. The location near the station was good and the street quiet. But what's with a hotel that doesn't turn on it sign?

Typical Italian city centre hotel. A little old fashioned and tired, in need of a make over. Overall cleanliness was good. May as well not have had aircon. Generally needed some repairs such as plaster taped up on the roof in the entrance way to the room. Dont use the stairs at night as most of the bulbs were out. There were none at all between 2 floors, even though reported to reception these didn't get rectified. Staff are friendly and helpful.

Checkin was quick. Employees were pleasant, helpful, knowledgeable. Close to Train station, and thus to the airport. Delicious breakfast. I’d definitely go back.

Room was OK. WIfi tragic. Staff helpful. Plenty of shops & restaurants near by.

It was perfectly adequate. The staff was great. The bed and pillows were not very comfortable at all.